Patient Support Advocate

🕒 September 9

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TailorMed

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

TailorMed is an innovative platform designed to remove barriers to healthcare, focusing on affordability and access for patients. The company provides a comprehensive financial navigation solution that helps patients and providers manage medical costs effectively. With partnerships across the healthcare ecosystem, TailorMed aims to ensure that every patient receives the treatment they need without delays or financial burden.

📋 Description

• Act as an extended resource for patients • Secure clear outcomes on affordability applications and claims status • Make outbound calls to programs and payers to obtain claims and application status • Engage in inbound calls and facilitate them to appropriate team members • Manage and facilitate fax processing across clients • Perform data entry across EMR systems and internal CRMs • Review application approvals and denials • Maintain accurate, efficient, and quality-driven documentation throughout the process

🎯 Requirements

• 2 years of experience in a healthcare environment • Experience working within an EMR/EHR system is a plus • 2+ years in a heavy outbound call environment • Customer service experience and etiquette • Experience working in a remote environment • Successful background and reference check required for finalist candidates • Must be currently legally authorized to work in the United States • Must not require future employment sponsorship in the United States

🏖️ Benefits

• Competitive salary + equity • Premium medical, dental, and vision insurance plans • Voluntary and supplemental benefits • 24/7 benefits access and support, effective from the first day of work • 401(k) plan with a 4% employer match • Paid holidays, vacation, and sick leave • Six weeks of paid parental leave • Company-paid life insurance • New MacBook and company-provided equipment and technology • Opportunity to help shape the future of healthcare