Staff Product Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $149k - $186k / year

⏰ Full Time

🔴 Lead

⚡️ Product Operations

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Tailscale

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

SaaS • Security • Telecommunications

Tailscale is a company that provides a modern VPN solution founded on WireGuard technology, simplifying networking by creating secure, software-defined networks that connect users, services, and devices with ease. By eliminating the complexities of legacy VPNs, Tailscale offers secure remote access, site-to-site networking, and multi-cloud networking, all while ensuring user-friendly, quick deployment without complex configurations. Recognized for enabling zero-trust environments and seamless workflows, Tailscale supports robust security features such as automated user onboarding, encryption, and access control lists (ACLs). This tool is particularly popular for both enterprise and personal use, praised for its integration capabilities and ease of use, making secure networking accessible anywhere, regardless of infrastructure.

📋 Description

• Own how Tailscale’s Product organization plans, launches, learns from customers, and measures results • Identify operational gaps and design systems to address them • Partner with Product leadership as a strategic contributor • Connect Product with GTM, Support, Data, and company planning • Own roadmap health strategy and standards, including initiative and epic dates and health tracking and reporting • Evolve the Product organization’s continuous planning cadence and connect it to company planning • Own the external roadmap and communicate it to customers and the field • Define launch frameworks and readiness standards across Product, PMM, Sales, and Support • Standardize and measure launch readiness with PMM, Sales, and Support leaders • Set standards for Product organization documentation and maintenance • Design the Product team onboarding program • Design the end-to-end feature request system from Jira intake through roadmap decisions • Provide Product leadership with visibility into demand and roadmap reflection • Own a customer insight strategy combining closed-lost data, feature requests, QBRs, and Discord, Reddit, and GitHub feedback • Own the Product organization’s operating model, including customer QBRs for EPD and the internal MBR • Define Product metrics and data strategy with the Data team • Identify operational gaps, recommend solutions, and drive execution • Partner with Product leadership on priorities and trade-offs • Report to the Manager, Program Management

🎯 Requirements

• 8+ years of experience in product operations, program management, or business operations, including designing an organization’s operating model • Track record of starting high-impact operations initiatives independently • Experience building customer insight systems that influence product prioritization • Experience setting launch frameworks and readiness standards across Product and GTM • Experience defining product metrics and data strategy with data teams • Systems thinking across Product, GTM, Support, and company planning • Demonstrated ability to influence senior leaders and build alignment across organizations • Experience mentoring others and raising the quality of a team’s work • Exceptional written and verbal communication in an asynchronous, remote-first environment

🏖️ Benefits

• An inclusive, flexible environment where you can be your authentic self • Competitive total compensation package including base salary and an equity incentive plan • Comprehensive group benefits with no waiting period, including health, vision, and dental coverage for you and your family • Fully remote work environment with flexible work arrangements • Virtual and in-person social events • Corporate co-working program through WeWork or similar spaces • Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually • Annual company retreat and team off-sites • $1500 USD annually for professional development • Mentorship, coaching, and internal promotion opportunities • Flexible paid time off program • Company-owned laptop choice of Mac or PC • Monthly home internet reimbursement • $500 USD home office customization allowance • Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume