talentpluto
1 - 10 employees
Founded 2024
🤝 B2B
🎯 Recruiter
☁️ SaaS
B2B • Recruitment • SaaS
TalentPluto is a private scouting network that connects top sales professionals with exclusive job opportunities at high-growth tech startups in NYC. By creating one profile, candidates gain access to hundreds of tailored roles without the hassle of resumes or generic job boards. It acts as a personal headhunter, offering prioritized interview access and facilitating confidential job matches, allowing both actively seeking and currently employed professionals to explore new career options.
Customer Experience Manager
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
talentpluto
1 - 10 employees
Founded 2024
🤝 B2B
🎯 Recruiter
☁️ SaaS
B2B • Recruitment • SaaS
TalentPluto is a private scouting network that connects top sales professionals with exclusive job opportunities at high-growth tech startups in NYC. By creating one profile, candidates gain access to hundreds of tailored roles without the hassle of resumes or generic job boards. It acts as a personal headhunter, offering prioritized interview access and facilitating confidential job matches, allowing both actively seeking and currently employed professionals to explore new career options.
📋 Description
• Manage and oversee a team of customer support specialists • Own performance metrics, response rates, and overall service quality • Coach and develop the team as the support function scales • Handle escalations as needed • Build and refine the processes that support a rapidly growing customer base
🎯 Requirements
• At least 2 years of experience managing or leading a team • Payroll industry experience • Background as an individual contributor before moving into management • Strong grasp of support performance metrics and team operations • Bonus: experience from a comparable payroll or HR-tech company
Apply NowSimilar Jobs
🔥 6 minutes ago
Customer Service Representative in a 100% remote position for Connecticut residents. Delivering exceptional customer service and connecting individuals to community resources.
🔥 14 minutes ago
Customer Service Representative managing inbound and outbound calls for automotive warranties. Providing educational support and simplifying customer service interactions in a fast-paced environment.
🔥 15 minutes ago
Customer Service Representative at CVS Health providing support to healthcare customers. Assisting with benefits and claims to enhance customer satisfaction and well-being.
🔥 24 minutes ago
Customer Service Consultant at CarMax bridging customer experiences between online and in-store purchases. Mentoring others and achieving sales targets in a fast-paced environment.
🇺🇸 United States – Remote
💵 $20 - $31 / hour
💰 Post-IPO Equity on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🔥 41 minutes ago
Customer Experience Associate handling customer inquiries and supporting healthcare services. Resolving calls and providing assistance to members and providers while maintaining confidentiality in a remote role.
🇺🇸 United States – Remote
💵 $34.3k - $51.4k / year
💰 $101M Private Equity Round on 2004-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
