HR Senior Generalist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $73k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Develops human resources solutions by collecting and analyzing information and recommending courses of action. • Improves manager and employee performance and experience by identifying problems and evaluating potential solutions. • Oversees and completes special projects to include setting timelines, coordinating with appropriate parties, conducting research, developing and organizing information, and fulfilling transactions. • Prepares reports by collecting, analyzing, and summarizing data and trends. • Ensure compliance with federal, state, and local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions. • Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience. • Review and file new hire paperwork including I-9 documentation. • Track and administer employee leave, including but not limited to FMLA, Military, and Disability leaves. • Administer our Employee Satisfaction Survey. • Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise. • Manage documentation in personnel files. • Conduct exit interviews as needed. • Update/revise employee policies and procedures as required by law or necessary for the business. • Maintain a positive culture by managing the day-to-day office tasks as needed. • Other duties as assigned based on the needs of the business.

🎯 Requirements

• 3+ years of direct experience; hourly population and/or call center experience highly preferred • PHR strongly preferred • Strong ability to multitask, extremely detail-oriented, and high sense of urgency • Background in roles requiring customer service and organizational skills • Experience with ADP, Oracle HCM, or other HR Information Systems • Bachelor’s degree in Human Resources OR equivalent work experience

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) with company match • paid time off including vacation, sick leave, and holidays