Operations Analyst

Job not on LinkedIn

🔥 1 minute ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Community Solution Education System

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 Non-profit

🏥 Healthcare

Education • Non-profit • Healthcare

The Community Solution Education System is a nonprofit network of six colleges and universities dedicated to enhancing educational access and success for underserved communities. Through a collaborative approach known as the 'One System' model, they focus on fostering academic achievement and providing diverse educational opportunities. The system trains future professionals in critical fields such as healthcare, law, and education, positively impacting both students and their communities.

📋 Description

• Partner with Advising Operations, Student Advising, and Student Support teams to strengthen operational processes supporting academic progress, persistence, retention, and degree completion • Support academic success initiatives, interventions, and proactive outreach campaigns • Analyze student academic, engagement, student-level, and aggregate data to identify trends, barriers, gaps, and intervention opportunities • Define meaningful student success measures and establish consistent approaches to monitoring outcomes • Support integration and use of academic, advising, and student support data across systems and departments • Develop and document workflows, business processes, and operational guidelines • Create, implement, and maintain dashboards and data visualizations • Translate academic and student success priorities into operational plans, workflows, technology requirements, and measurable outcomes • Ensure reporting and operational processes provide timely, accurate, and actionable information • Develop user documentation, training resources, and communication materials for technology solutions • Collect, analyze, and interpret student support data • Translate complex data into actionable insights for department leaders and academic stakeholders • Establish and monitor key performance indicators related to advising, student support, projects, and operational effectiveness • Ensure data and reporting processes are accurate, consistent, and aligned with departmental needs

🎯 Requirements

• Bachelor's degree or the equivalent in terms of formal education and training in a related field • Experience in operations analysis, project management, business analysis, process improvement, higher education administration, student services, or related areas • Strong analytical, organizational, and problem-solving skills • Demonstrated ability to translate business or operational needs into practical solutions • Experience working with technology systems, data, reporting tools, or process automation • Ability to work independently while collaborating effectively with cross-functional teams • Higher education experience (preferred) • Experience with student information systems, CRM platforms, advising technologies, case-management systems, or other higher education technology (preferred) • Experience with project management methodologies and change management (preferred) • Experience developing dashboards, reports, or data visualizations (preferred) • Experience with process mapping, workflow automation, or continuous improvement methodologies (preferred)

🏖️ Benefits

• generous paid time-off • medical and dental coverage • company-paid life and disability insurance • retirement plan with employer contribution • multiple flexible spending accounts (FSA) • tuition reimbursement • professional development • regular employee appreciation events