Student Support Coordinator

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

⚪️ Entry-level

👻 Ghost score 10%

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The Community Solution Education System

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 Non-profit

🏥 Healthcare

Education • Non-profit • Healthcare

The Community Solution Education System is a nonprofit network of six colleges and universities dedicated to enhancing educational access and success for underserved communities. Through a collaborative approach known as the 'One System' model, they focus on fostering academic achievement and providing diverse educational opportunities. The system trains future professionals in critical fields such as healthcare, law, and education, positively impacting both students and their communities.

📋 Description

• Serve as a primary point of contact for student inquiries by monitoring and responding to the department inbox • Provide timely guidance regarding departmental procedures, student requirements, and available support resources • Monitor student progress toward admissions, registration, and other enrollment-related requirements • Conduct follow-up outreach to address outstanding items and promote timely completion • Facilitate connections between students and appropriate institutional resources, support services, and departmental personnel • Maintain accurate and timely documentation in the Student Information System (SIS) • Support student persistence and retention initiatives through proactive communication and targeted outreach • Coordinate the collection, review, submission, and tracking of student documentation • Collaborate with Student Support Counselors, Academic Advisors, Admissions, the Office of the Registrar, and other departments • Identify recurring student inquiries, administrative challenges, and service gaps and contribute to process improvements • Complete, upload, and process administrative forms • Adhere to internal, federal, Department of Education, and affiliate policies and procedures • Perform other duties as assigned

🎯 Requirements

• A bachelor's degree required • Experience within student facing positions and/or higher education field • Located near one of the university locations for student-facing events and functions as needed • Excellent PC skills (Word, Excel, Power Point) and other clerical skills • Excellent verbal and written communication skills • Organizational and time management skills • Demonstrated commitment to diversity, equity, and inclusion • Ability to collaborate and communicate with all students regardless of educational level as well as all employees regardless of position/title • Excellent teamwork • Ability to work weekends and evenings as needed • One year of student advising, recruitment, or other student-facing experience • Ability to problem-solve and utilize college and university resources for individuals and groups • Exercises sound, accurate and informed independent judgment • Demonstrate a high level of self-discipline and self-motivation to accomplish the duties and responsibilities of the position

🏖️ Benefits

• Generous paid time-off • Medical and dental coverage • Company-paid life and disability insurance • Retirement plan with employer contribution • Multiple flexible spending accounts (FSA) • Tuition reimbursement • Professional development • Regular employee appreciation events

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