Mortgage Loan Officer Assistant II

🔥 12 hours ago

🏖️ New Jersey – Remote

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💵 $25 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of TD

TD

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Facilitate day-to-day sales functions of Mortgage Loan Officers • Act as the main communication facilitator between the MLO, sourcing agents, customers, vendors, mortgage operations, and sales support • Serve as a central point of contact for customers to resolve issues and difficulties • Assist high-producing loan officers with timely completion of loan applications • Actively manage document collection from origination to closing • Manage the Mortgage Loan Officers’ pipeline, track deliverables, and update borrowers on loan status • Set customer expectations regarding rate inquiries, third-party providers, loan status, and other information • Confirm appointments and review required application documents with customers • Facilitate full or partial application intake • Discuss products and pricing at the loan officer’s request or absence • Review files for potential income and asset issues and remedy them before underwriting • Assist in structuring deals to meet underwriting guidelines • Advocate for client files and manage underwriting escalations when necessary • Explain TD underwriting guidelines to borrowers • Write credit memos explaining unique circumstances and summarizing lending requests • Liaise between Loan Officers, Mortgage Operations, and Sales Support • Develop a customer database to support new marketing opportunities • Follow up with sales leads on behalf of the MLO • Proactively manage the lead pipeline with the MLO • Build relationships with MLO referral partners independently • Provide high-level service to internal and external customers • Assist in other areas as needed

🎯 Requirements

• High School Diploma or GED • 2-3 Years of related experience • Strong understanding of underwriting and mortgage guidelines • Exceptional interpersonal and sales skills for following up with prospective borrowers • Sound knowledge of mortgage lending, products, policies and procedures • Demonstrated computer skills, including proficiency with basic mortgage loan origination systems • Highly developed customer service skills • Ability to explain complex mortgage information in simple understandable terms • Ability to operate effectively in a dynamic detail oriented environment • Knowledge of mortgage laws and regulations required, including Home Mortgage Disclosure Act, RESPA, and Reg Z • Knowledge of state and federal agency mortgage loan guidelines and regulations • Organized and detail oriented • Ability to effectively prioritize workload and meet deadlines • Ability to maintain confidentiality of sensitive information • Strong communication skills, both verbal and written • Strong computer skills • Must be eligible for employment with a covered financial institution under Regulation Z standards • Must be eligible for registration as a registered mortgage loan originator with the NMLS in accordance with the SAFE Act • Satisfactory criminal background check, credit report, and required government-agency findings statements • Occasional domestic travel; no international travel

🏖️ Benefits

• Health and well-being benefits • Savings and retirement programs • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO • Banking benefits and discounts • Career development • Reward and recognition • Regular career, development, and performance conversations • Online learning platform • Mentoring programs • Training and onboarding sessions • Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards • Equal opportunity employment and accommodation support

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