Implementation Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Tealium

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

💰 $96M Series G on 2021-02

Consulting • Marketing • Healthcare

Tealium is a company that specializes in providing real-time customer data solutions and customer data platforms (CDPs). It offers a variety of products and services including real-time data collection, data management and storage, and predictive insights to enhance customer experiences and drive business outcomes. Tealium integrates seamlessly with existing marketing technology stacks through over 1,300 integrations. The company focuses on enabling businesses to deliver personalized, privacy-conscious customer experiences by utilizing high-quality, unified customer data. Tealium also emphasizes data security, compliance, and rapid deployment, providing tools for marketing, IT, and data analytics teams to harness the power of data for growth and loyalty, customer experience personalization, and more. With a presence in industries like healthcare, financial services, and retail, Tealium supports enterprises in leveraging data for competitive advantage.

📋 Description

• Support customer adoption, expansion, and technical success across proof of value, implementation, and forward-deployed engagements • Collaborate with customers, account teams, and partners to design and implement end-to-end solutions connecting data collection, enrichment, activation, and measurement to business and AI-driven outcomes • Lead discovery and solutioning sessions to clarify goals, validate feasibility, assess customer architectures and implementation maturity, and identify risks, blockers, optimization opportunities, and use cases • Serve as a trusted technical advisor to customer stakeholders across data, marketing, IT, and AI-focused use cases • Leverage AI tools and modern workflows to accelerate implementation delivery, improve solution quality, and surface insights • Use SQL, data analysis, visualization, and AI-assisted analytics to validate data quality, identify patterns, and generate customer-ready insights and recommendations • Troubleshoot technical issues across JavaScript tags, APIs, SDKs, integrations, and data pipelines using traditional and AI-assisted diagnostic approaches • Support proof-of-value and expansion opportunities by identifying technical requirements, validating solution fit, documenting decisions and next steps, and applying expertise in Tealium solutions • Identify, evaluate, and implement AI-enabled and modern tooling opportunities to improve efficiency, reduce manual effort, accelerate time-to-value, and optimize delivery outcomes • Connect technical execution to measurable customer value and long-term success

🎯 Requirements

• Experience working with Tealium products and solutions is strongly preferred • 3+ years of experience in client-facing technical roles such as implementation, solutions consulting, technical support, or customer-facing engineering within a SaaS, digital technology, martech, or data environment • Strong experience troubleshooting technical issues related to tagging, APIs, SDKs, integrations, data discrepancies, and front-end implementations • Deep familiarity with digital marketing technologies, tag management, customer data platforms, digital analytics, and data/AI-driven workflows across web, mobile, and connected applications • Demonstrated ability to leverage AI-powered tools and modern workflows, including code assistants, analytics copilots, and automation tools • Strong written and verbal communication skills in English are required • Spanish language proficiency is a plus • Proficiency with SQL and data analysis • Expertise in JavaScript, HTML, CSS, Python, JS frameworks, and experience in mobile frameworks or other coding languages • Ability to explain technical concepts to technical and non-technical stakeholders • Ability to lead customer-facing discussions, manage expectations, navigate escalated issues, and collaborate across teams, partners, and customers • Ability to independently manage customer expectations, drive issue resolution, and execute without heavy reliance on program or project management support • Data-driven decision-making ability • Interest in emerging technologies, especially AI-enabled tooling and modern implementation practices • Ability and willingness to travel approximately 20% to support customer engagements, onsite meetings, and other business needs

🏖️ Benefits

• Annual bonus and stock options • Medical, dental, vision, life, and disability insurance • 401k plan with company matching contributions • Flexible paid time-off • Extended paid parental leave • 11 paid holidays annually • Healium Be-Well break for most employees • 15 hours of paid work time annually for volunteer activities and programs • Sick leave accrual • Remote-first working • New hire stipends for home office equipment • Equity grants for new hires • Health and wellness programs • Professional development opportunities, including over 6,000 on-demand courses and manager and leadership development programs • Market-competitive benefits programs