Network Engineer

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $86k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛜 Network Engineer / Network Administrator

Where this job comes from

Posted on Ascend Technologies's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Ascend Technologies

Ascend Technologies

201 - 500 employees

Founded 2020

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Ascend Technologies is the largest Technology Solutions Provider in the Central U. S. , specializing in a wide range of IT consulting services including healthcare consulting, cybersecurity, IT infrastructure management, and cloud solutions. Committed to empowering businesses with reliable and scalable technology, Ascend offers strategic consulting, managed IT services, data protection, and application development to help organizations thrive in an evolving digital landscape. With a focus on innovative solutions and a dedicated support team, they aim to transform technology strategies for enhanced security and efficiency.

📋 Description

• Address escalated tickets for complex operational issues in client networks • Maintain clients’ existing networks for stability and compliance • Address network issues and failures during normal operation • Communicate with clients daily regarding open-task status • Assist with data network design, development, and implementation projects • Work with professional services teams on projects • Follow established processes and Ascend quality standards • Develop client network documentation, including network diagrams • Work with vendors to resolve support cases • Assist with mentoring and training junior engineers • Participate in an on-call rotation for off-hours support • Provide operational support for switches, routers, wireless access points and controllers, and firewalls • Build, configure, and secure client network infrastructure

🎯 Requirements

• Minimum 3 years Network Engineering experience, preferably at an MSP • Ability to communicate complex technical problems clearly to customers • Strong sense of urgency • Knowledge of VoIP technologies preferred • Experience with Fortinet, Cisco, Aruba, Palo Alto, and Ubiquiti network technologies • Experience with cloud networking concepts in Azure and AWS • Extensive knowledge of network protocols, services, and monitoring tools • Cisco CCNA and/or CCNP, or Fortinet FCP certification or equivalent working experience required • Ability to learn new technologies rapidly and continually • Bachelor's degree or higher in Computer Science, Information Technology, Management Information Systems, or related degree program preferred • Ability to sit, stand, and bend for the duration of the shift • Occasional lifting of up to 50 lbs • Occasional driving to work sites to meet with clients • Ability to work an on-call rotation for off-hours support

🏖️ Benefits

• Health, dental, and vision insurance • Retirement savings options • Flexible time off (FTO) • Professional development opportunities • Fully remote position • Competitive salary • Diversity, equity, and inclusion-focused environment

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