Engagement Manager

🔥 2 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Manage one or more client engagements or engagement teams • Manage customer expectations through regular check-ins and timely progress updates • Ensure service delivery aligns with client success criteria • Quantify business benefits throughout the engagement lifecycle • Oversee engagements to meet objectives, deadlines, budgets, and internal compliance requirements • Manage engagement budgeting, forecasting, and profitability • Allocate and optimize resources across engagements • Identify risks and implement mitigation strategies • Build and maintain relationships with client stakeholders • Provide updates to internal and external stakeholders • Prepare performance reports and present them to senior management and clients • Lead engagement teams, mentor junior resources, and foster collaboration • Drive client satisfaction and retention by delivering high-quality services and addressing issues • Identify upsell and cross-sell opportunities with sales and practice partners • Travel several times per year may be required

🎯 Requirements

• Bachelor's degree or equivalent experience • Minimum of 3 years of project management experience • Excellent oral and written communication skills in English • Analysis and problem-solving skills • Time management and organizational skills • People management skills • Experience in project management fundamentals or as an acting Scrum Master • Exposure to professional services agreements, including change management • Exposure to IT Managed Services, project management classes, and other IT certifications • Demonstrated project risk analysis and mitigation skills • Preferred: Experience in the IT Professional Services industry • Preferred: PMP and/or IAOP (Outsourcing Professional) and Scrum Master certification • Preferred: Exposure to Agile methodologies including Scrum, Kanban, SAFe, and XP

🏖️ Benefits

• Medical, Dental, and Vision • Critical Illness, Accident, and Hospital insurance • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Voluntary Life and AD&D insurance for employee and dependents • Short- and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Additional earnings may be available through annual bonuses and profit sharing • Fully remote position