Expert Coach II

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $36 - $39 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Provide whole-person 1:1 coaching to drive behavior changes that improve clinical outcomes and overall health status • Foster positive relationships with members and provide an excellent member experience • Empower members to self-manage chronic conditions • Assess individual member needs and deliver appropriate education and coaching • Use Motivational Interviewing for a member-centered approach • Attend mandated meetings and complete required online and/or in-person training • Follow scheduling best practices to meet coaching utilization and member needs • Participate in process improvement • Mentor less-experienced coaches through formal or informal support, feedback, and answers to questions • Support development of education handouts, videos, podcasts, and client-facing presentations • Stay current on clinical best practices and share clinical expertise across the team and company • For Diabetes Management coaching, provide 1:1 diabetes education and coaching based on ADCES 7 Self-Care Behaviors and evidence-based recommendations • Facilitate live diabetes-focused group Learning Events as needed • Allocate up to 30% of time to liaison, project, or cross-functional responsibilities as approved by management

🎯 Requirements

• Minimum of a bachelor’s degree • Must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES) • Maintain the required 75 CEUs in 5 years to maintain CDCES certification • Apply evidence-based principles to enhance coaching practice • Review research findings and apply them to practice • Interpret and incorporate the ADCES 7 DSME/T education model into practice • Strong background knowledge of diabetes science and latest treatment options • At least 3 years of professional experience in the healthcare field • Provide quality member education and coaching • Assess individual member needs, including skills, knowledge, barriers, and motivation • Use a coaching approach congruent with Motivational Interviewing • Advanced degree in a health-related field, bilingual Spanish/English, and NBC-HWC certification are desirable • Must be currently authorized to work in the United States without visa sponsorship; Teladoc Health will not sponsor or transfer employment work visas

🏖️ Benefits

• Performance bonus • Benefits program, subject to eligibility requirements • 5.84 hours of PTO accrued per bi-weekly pay period during the first year • 80 hours of Paid Sick, Safe, and Caregiver Leave annually • Career development opportunities • Inclusive workplace and family-centered benefits programs