Healthcare Sales

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Teleperformance

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Make outbound calls to Medicare-eligible customers from qualified leads • Discuss customers’ interest in different plan options • Assist customers with transferring to a licensed sales agent for their area • Ask required questions using the provided script • Utilize rebuttals to overcome caller objections • Explain the benefits of available options during open enrollment • Meet transfer targets • Appropriately disposition each call • Serve as a primary point of contact for clients and manage inbound and outbound communications • Use web-based tools to resolve inquiries and support a positive customer experience

🎯 Requirements

• High School Diploma or equivalent • Minimum of 6 months of customer service experience • Must be 18 years of age or older • Ability to type at least 25 words per minute • Comfortable with desktop computer systems • General knowledge of Windows-based systems • Ability to work weekends • Dedicated workspace near router for hardwired Ethernet connection • Internet minimum of 15 Mbps download / 10 Mbps upload, with ISP under 50ms • Internet connection cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN • Proof of internet speed required • Sales background preferred but not required • Customer service and/or sales experience preferred • College degree preferred but not required • Ability to follow established procedures and work within a structured schedule with varied shifts

🏖️ Benefits

• Medical, vision, and dental health benefits for eligible team members and families • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs as eligible • Competitive 401(K) plans • Life insurance • Supplemental medical coverage • Critical care insurance • Pet insurance • FSA plans • Retailer discounts • Limitless career advancement and career growth opportunities • Inclusive and diverse workplace culture • Support for active-duty service members, veterans, and military families

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