Sales Operations Manager

Job not on LinkedIn

🔥 15 hours ago

🚗 Michigan, Pennsylvania, +1 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 10%

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Logo of Terminix

Terminix

10,000+ employees

👥 B2C

🤝 B2B

B2C • B2B

Terminix is a nationwide pest control company that provides residential and commercial pest management and prevention services. The company offers termite treatment, general pest control (ants, cockroaches, bed bugs, spiders, etc. ), rodent control and wildlife removal, mosquito & tick control, and related home services such as attic insulation, crawl space services, and gutter protection. Terminix emphasizes local technicians, thorough inspections, customized treatment plans, 24/7 customer support, an environmental/IPM approach, and a satisfaction guarantee (retreatment if pests return).

📋 Description

• Manage commercial execution, sales enablement, pricing governance, and operational support frameworks for assigned commercial sales teams • Oversee the lead-to-opportunity pipeline, commercial pricing compliance, commission administration, and sales analytics infrastructure • Monitor and enforce selling price guidelines based on labor and material costs, target gross margin thresholds, and competitive market dynamics • Govern pricing authority matrices, exception workflows, and approval routing for non-standard quotes, custom project proposals, and special contract terms • Conduct margin contribution, lifetime value, and discount analyses to track deal profitability • Partner with marketing and commercial sales leaders to track, refine, and support lead-to-opportunity generation workflows • Analyze the sales pipeline to identify conversion bottlenecks, monitor lead-nurturing workflows, and track sales velocity • Deliver sales enablement tools, process improvements, and standard operating procedures to support sales efficiency and pipeline conversion • Build, maintain, and distribute weekly, monthly, and quarterly sales performance dashboards • Coordinate sales forecasting cycles and deliver quantitative data analysis and pipeline trend summaries to sales leadership • Manage CRM system adoption, user access, data integrity protocols, and regular data hygiene audits • Calculate and administer monthly and quarterly sales commissions and incentive programs with finance and accounting teams • Assist in quota allocation reviews, territory alignments, and commission plan documentation while addressing sales compensation inquiries

🎯 Requirements

• Bachelor's degree in Business Administration, Finance, Marketing, Economics, or related field OR equivalent years of experience required • Equivalent years of experience are defined as one year of applicable professional experience for each year of college requested • Minimum 5 years of progressive experience in sales operations, commercial finance, business analytics, or sales enablement within a B2B service environment required • Demonstrated experience administering sales commission structures, CRM platforms (HubSpot, Dynamics 365, or Salesforce), and pricing governance workflows required • Advanced experience utilizing spreadsheet applications (Microsoft Excel, Google Sheets) for financial modeling, pivot tables, and dataset analysis required • Practical experience working with business intelligence visualization software (Power BI, Tableau) and pipeline forecasting models preferred • Strong commercial acumen with a practical understanding of gross margin mechanics, pricing structures, and sales funnel dynamics • Technical proficiency in CRM administration, relational database management, and business analytics visualization tools • Excellent verbal and written communication skills to present performance insights clearly to commercial leadership and address compensation inquiries • Strong organizational, time management, and problem-solving skills to manage concurrent pricing reviews, commission schedules, and CRM data audits • Strong interpersonal and consulting skills to collaborate effectively across sales, marketing, finance, and human resources teams • Must comply with the company's Drug Free workplace policy

🏖️ Benefits

• Competitive pay • Performance incentives • Multiple avenues to grow your career • Training and development programs available • Tuition Reimbursement benefits (for FT Colleagues) • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 • 401(k) retirement plan with company-matching contributions • Vacation days & sick days • Company-paid holidays & floating holidays • A company mindset that prioritizes health, safety, and flexibility

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