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UX Researcher

🔥 16 hours ago

🔔 Pennsylvania – Remote

infoinfo

💵 $120k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

Where this job comes from

Posted on LMI's careers page, not through a job board

First seen by Remote Rocketship 16 hours ago

Still open on LMI's site. Checked 51 minutes ago.

Logo of LMI

LMI

1001 - 5000 employees

Founded 1961

📦 Logistics

🏥 Healthcare

🎖️ Defense

Logistics • Healthcare • Defense

LMI is a forward-thinking company that focuses on reimagining the path from insight to outcome through innovative solutions in various sectors, including applied AI and digital health. They provide advanced analytics, engineering support, and performance optimization across defense, health, and civilian markets, with a strong commitment to enhancing mission effectiveness for government clients. With a focus on collaboration and research, LMI aims to drive positive change through its diverse capabilities and partnerships.

📋 Description

• Work cross-functionally to establish research goals and employ research methodologies to answer research questions • Plan and facilitate research strategies with different user types to gain insight into user needs • Evaluate research findings and compile actionable insights for design and development processes • Communicate and advocate for research findings with government stakeholders and decision-makers using visual media • Formulate system requirements and solutions or identify enhancements to existing systems; define requirements and specifications • Communicate findings with the UX design team to create seamless, intuitive user journeys • Collaborate with system architects and data engineers to align system requirements and user needs • Craft compelling stories and visual models to communicate insights and discoveries • Guide government clients through design-thinking processes and apply human-centered methods to solve digital employee-experience challenges • Travel required: 15%

🎯 Requirements

• This position requires an active Secret clearance • Bachelor’s degree in a human behavior related field (or equivalent work experience) • 5 years of experience in UI/UX research • Well-developed analytical, diagnostic, and system-thinking skills • Experience managing user relationships, including determining user needs/requirements, managing user expectations, and demonstrating commitment to quality results • Experience moderating usability studies and generating actionable insights • Experience in group facilitation, including with senior organizational leaders • Ability to develop artifacts supporting requirements documentation, such as user journey maps, data flow diagrams, interface analyses, and/or information architecture diagrams • Demonstrated ability to use MS Office Suite, including Word, PowerPoint, and Excel • Superior oral and written communication skills • Ability to effectively interact with senior executives from government and industry • Knowledge of end-to-end product development processes • Self-directed and detail-oriented; able to adapt to changing work efforts and manage shifting priorities • Preferred: Experience with agile and design tools such as Jira, Confluence, and Figma • Preferred: Human Centered Design certification • Preferred: Human Factors Engineering experience

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