Account Manager – Global Health Benefits

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Own a portfolio of approximately 35–50 global health accounts • Strengthen client relationships through responsive, consultative support • Protect and grow a $10 million–$18 million book of business by leading renewals and identifying client needs • Create client management plans connecting goals, risks, sales opportunities, and service needs • Align internal partners around clear next steps • Recommend relevant global products and services and connect clients with organizational partners • Guide clients through product, process, and compliance updates • Resolve complex eligibility, invoicing, premium, and service concerns • Identify root causes, share lessons, and help improve the client experience • Use Salesforce and other sales tools to maintain records and track progress • Develop expertise in global health solutions and share knowledge with clients, teammates, and partners

🎯 Requirements

• At least 3 years of experience in account management, client service, sales, marketing, or another role with significant client interaction • Active Life, Accident, and Health license required by the state, or ability to obtain it within the required business timeframe • Strong written and verbal communication skills • Ability to lead productive meetings and present ideas clearly • Ability to manage competing priorities and solve problems • Ability to work closely with clients and cross-functional partners • Working knowledge of Microsoft Office, spreadsheets, databases, and sales tracking systems • Experience supporting global health benefits, employee benefits, insurance, or a related field preferred • Experience with Salesforce and consultative selling, including renewal, cross-sell, or upsell conversations preferred • Bachelor's degree or equivalent work experience preferred • Curiosity, sound judgment, growth mindset, and commitment to learning from feedback preferred • If working from home, internet connection must be through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Incentive compensation plan eligibility • Remote work option, subject to cable broadband or fiber optic internet service with speeds of at least 10Mbps download/5Mbps upload

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