Business Communications Lead Analyst

🔥 16 hours ago

🔔 Pennsylvania – Remote

infoinfo

⏰ Full Time

🟠 Senior

🗣️ Communications

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Support the development and execution of integrated communication strategies aligned with GHB business priorities and objectives • Create and deliver communications across internal and external channels, including digital, print, executive presentations, organizational announcements, and leadership messaging • Manage communications plans, timelines, budgets, and workflows • Produce reports, dashboards, and analyses on communication effectiveness, stakeholder engagement, and key performance indicators • Partner with business leaders and functional teams to translate complex information into clear, engaging, actionable communications • Lead or support executive thought leadership content development • Coordinate content review, approvals, quality assurance, and distribution processes • Build relationships across the organization to understand stakeholder needs and improve communication effectiveness and employee engagement • Identify new approaches, tools, and communication strategies through continuous improvement initiatives

🎯 Requirements

• 8+ years of experience in communications, corporate communications, public relations, employee communications, or related fields • Experience developing, implementing, and evaluating communication strategies within a complex, matrixed organization • Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines simultaneously • Exceptional written and verbal communication skills, including business writing, editing, and presentation development • Proven ability to build relationships, influence stakeholders, and collaborate effectively across teams and leadership levels • Experience working directly with senior executives and business leaders • Strong analytical skills with the ability to leverage data and insights to measure communication effectiveness and inform decisions • Proficiency with Microsoft PowerPoint and other business communication tools • Ability to work independently, manage ambiguity, and adapt quickly in a dynamic environment • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or a related field (preferred) • Experience supporting global organizations or international business communications (preferred) • Knowledge of executive communications, thought leadership, media relations, or social media strategy (preferred) • Experience in the healthcare, insurance, or health services industry (preferred) • Familiarity with employee engagement, change management, or internal communications programs (preferred)

🏖️ Benefits

• Remote work/home working permitted occasionally or permanently, subject to cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload • Equal employment opportunity protections • Reasonable accommodation support for the online application process • Tobacco-free policy and smoking cessation program eligibility where legally applicable

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