
10,000+ employees
🏥 Healthcare
🛡️ Insurance
Healthcare • Insurance
The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.
đź•’ Yesterday
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10,000+ employees
🏥 Healthcare
🛡️ Insurance
Healthcare • Insurance
The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.
• Partner with broker distribution teams to support dental brokers and sales processes from pre-sale through enrollment • Serve as liaison between Sales, Operations, and cross-functional teams to deliver dental system capabilities • Translate dental business needs into requirements and workflows • Identify and resolve gaps in dental quoting, enrollment, and service • Synthesize data to highlight trends and risks and manage improvements on the dental backlog • Align improvements and changes to dental growth targets • Collaborate with training resources to communicate system and process changes • Support UAT, training, and rollout for emerging features • Track broker issues and tickets through the internal helpdesk, identify root causes, and ensure fixes meet stakeholder expectations
• 3+ years health insurance or dental operations experience • Strong stakeholder management skills • Experience identifying gaps and implementing solutions • Data analysis capabilities involving large data sets • Experience participating or leading a helpdesk • Advanced capabilities with Microsoft Excel and PowerPoint • Experience with dental products, particularly Mphasis Javellina (preferred) • Experience in technology projects (preferred) • Knowledge of broker operations (preferred) • Agile project management experience (preferred)
• Cable broadband or fiber optic internet service provider required for home working, with speeds of at least 10Mbps download/5Mbps upload • Tobacco-free policy; qualifying smoking cessation program available where applicable
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