
10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
🔥 36 minutes ago
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10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
• Develop, maintain, and communicate digital strategy and capability roadmaps for Individual Dental sales and distribution channels • Translate business strategy into executable digital plans, roadmap priorities, business requirements, sequencing recommendations, and delivery trade-offs • Bridge Sales, Marketing, Operations, IT, Product, Finance, Compliance, external vendors, and distribution leadership • Support broker strategy, broker enablement, broker experience, digital distribution capabilities, partner-facing tools, communications, training readiness, and support workflows • Lead or support cross-functional business projects and remove execution barriers • Document and refine business requirements, user stories, process flows, readiness plans, operating impacts, stakeholder needs, and value drivers • Improve broker, customer, partner, and internal user experiences through digital capabilities, automation, process redesign, data visibility, and platform improvements • Partner with IT on intake, prioritization, solution design, dependency management, testing readiness, implementation planning, issue escalation, adoption, and value tracking • Support go-to-market readiness, broker and partner communications, sales enablement, platform launches, training development, and operating model changes • Monitor roadmap progress, readiness, risks, decisions, dependencies, engagement, adoption, and value realization; prepare leadership updates and recommendations • Build relationships across business and technology teams and drive accountability in a matrixed environment
• Bachelor’s degree in business, health care administration, operations, marketing, technology, finance, or related field, or equivalent proven experience • 7+ years of experience in digital strategy, sales operations, distribution strategy, broker enablement, business transformation, product ownership, technology delivery, business analysis, process improvement, or related functions • Experience supporting digital roadmaps, business requirements, Agile delivery, IT development efforts, technology enhancements, release readiness, or cross-functional solution delivery • Strong understanding of sales and distribution channels, broker relationships, strategic partner models, call center support, customer and broker experience, and regulated health insurance operating environments • Experience supporting broker strategy, sales enablement, commissions processes, partner-facing capabilities, operational workflows, or distribution support functions • Ability to lead through influence in a matrixed environment, align stakeholders across functions, manage competing priorities, and drive clarity around ownership, decisions, risks, and dependencies • Strong business acumen connecting digital capabilities, technology roadmaps, operational needs, revenue goals, broker and customer experience, compliance considerations, and resource constraints • Excellent written, verbal, facilitation, relationship-building, and executive communication skills • Ability to translate complex business and technology concepts into clear recommendations and actionable plans • For home working, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload • Preferred: Experience within Individual Dental, individual health insurance, sales operations, broker distribution, or related regulated healthcare environments • Preferred: Experience with Salesforce.com, digital sales platforms, broker or partner portals, quoting, enrollment, commissions, CRM, reporting, or distribution technology capabilities • Preferred: Experience supporting product ownership, business readiness, change management, user acceptance testing, release planning, training development, communications, or adoption measurement • Preferred: Experience working with marketing, sales, operations, technology, call center, vendor, and finance partners • Preferred: Ability to operate independently, anticipate issues, connect related initiatives, synthesize complex information, and provide practical recommendations
• Remote work arrangement • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload required for home working • Tobacco-free policy
Apply Now🔥 38 minutes ago
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