
10,000+ employees
🏥 Healthcare
🛡️ Insurance
Healthcare • Insurance
The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.
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10,000+ employees
🏥 Healthcare
🛡️ Insurance
Healthcare • Insurance
The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.
• Define and execute reporting strategies supporting product, operational, and client objectives • Identify KPIs, metrics, and success measures across programs and services • Establish reporting requirements and data governance standards with business, analytics, and technology teams • Improve reporting tools, scorecards, dashboards, and self-service analytics • Analyze complex datasets to identify trends, opportunities, risks, and performance drivers • Synthesize quantitative and qualitative findings into actionable business insights • Develop executive summaries, narrative reporting, and strategic recommendations • Perform ad hoc analyses on client performance, product utilization, operational efficiency, and market trends • Develop and deliver client-facing reporting packages, business reviews, and performance updates • Translate technical analytics into clear client-facing messaging • Prepare for client meetings and strategic discussions with Account Management, Sales, Product, and Operations • Present data-driven findings and recommendations to clients and internal leadership • Liaise across Product, Knowledge Solutions, Technology, Clinical, Operations, and Client Relationship teams • Lead discussions aligning reporting priorities, business requirements, and stakeholder expectations • Support product launches, enhancements, and strategic initiatives with data-driven insights and measurement plans • Direct reporting initiatives by managing project activity, aligning stakeholders, and ensuring timely, in-scope delivery • Ensure reporting accuracy, consistency, and adherence to methodologies • Maintain documentation of calculations, methodologies, reporting definitions, and data sources • Support audit readiness and compliance requirements
• Bachelor's degree in Business, Analytics, Healthcare Administration, Data Science, Statistics, Finance, or related field • 5+ years of experience in analytics, reporting, business intelligence, consulting, client management, or related roles • Experience creating executive-level presentations and client-facing reporting materials • Strong analytical and problem-solving skills • Experience with reporting and visualization tools such as Tableau, Power BI, Business Objects, Analyst, or similar platforms • Advanced proficiency in Excel and PowerPoint • Ability to communicate complex concepts to technical and non-technical audiences • Home internet through a cable broadband or fiber optic provider with at least 10Mbps download and 5Mbps upload if working from home • Preferred: experience in healthcare, pharmacy benefit management, specialty pharmacy, home delivery pharmacy, or health services • Preferred: experience supporting client reporting, quarterly business reviews, or value demonstration initiatives • Preferred: knowledge of product performance measurement, customer analytics, and healthcare operational metrics • Preferred: experience leading cross-functional strategic initiatives
• Remote work option (occasionally or permanently) • Cable broadband or fiber optic internet requirement for home working, with at least 10Mbps download/5Mbps upload • Equal employment opportunity protections • Reasonable accommodation support for the application process • Tobacco-free policy
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