Senior Advisor, Sales and Digital Strategy, Individual Dental

Job not on LinkedIn

🕒 Yesterday

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Develop, maintain, and communicate digital strategy and capability roadmaps for Individual Dental sales and distribution channels • Translate business strategy into digital plans, roadmap priorities, business requirements, sequencing recommendations, and delivery trade-offs • Bridge Sales, Marketing, Operations, IT, Product, Finance, Compliance, vendors, and distribution leadership to align and execute digital initiatives • Support broker strategy, broker enablement, broker experience, digital distribution capabilities, partner-facing tools, communications, training readiness, and support workflows • Lead or support cross-functional business projects to advance strategic priorities, remove barriers, and drive execution • Document and refine business requirements, user stories, process flows, readiness plans, operating impacts, stakeholder needs, and value drivers • Improve broker, customer, partner, and internal user experiences through digital capabilities, automation, process redesign, data visibility, and platform improvements • Partner with IT on intake, prioritization, solution design, dependency management, testing readiness, implementation planning, issue escalation, adoption, and value tracking • Support go-to-market readiness, communications, sales enablement, platform launches, training development, and operating model changes • Monitor roadmap progress, readiness, risks, decisions, dependencies, stakeholder engagement, adoption, and value realization; prepare leadership updates and recommendations • Build trusted relationships and drive accountability across matrixed business and technology teams

🎯 Requirements

• Bachelor’s degree in business, health care administration, operations, marketing, technology, finance, or related field, or equivalent proven experience • 7+ years of experience in digital strategy, sales operations, distribution strategy, broker enablement, business transformation, product ownership, technology delivery, business analysis, process improvement, or related functions • Experience supporting digital roadmaps, business requirements, Agile delivery, IT development efforts, technology enhancements, release readiness, or cross-functional solution delivery • Strong understanding of sales and distribution channels, broker relationships, strategic partner models, call center support, customer and broker experience, and regulated health insurance operating environments • Experience supporting broker strategy, sales enablement, commissions processes, partner-facing capabilities, operational workflows, or distribution support functions • Ability to lead through influence in a matrixed environment, align stakeholders across functions, manage competing priorities, and drive clarity around ownership, decisions, risks, and dependencies • Strong business acumen connecting digital capabilities, technology roadmaps, operational needs, revenue goals, broker and customer experience, compliance considerations, and resource constraints • Excellent written, verbal, facilitation, relationship-building, and executive communication skills • Preferred: experience within Individual Dental, individual health insurance, sales operations, broker distribution, or related regulated healthcare environments • Preferred: experience with Salesforce.com, digital sales platforms, broker or partner portals, quoting, enrollment, commissions, CRM, reporting, or distribution technology capabilities • Preferred: experience supporting product ownership, business readiness, change management, user acceptance testing, release planning, training development, communications, or adoption measurement • Preferred: experience working with marketing, sales, operations, technology, call center, vendor, and finance partners on cross-functional initiatives • Ability to operate independently, anticipate issues, connect related initiatives, synthesize complex information, and provide practical recommendations

🏖️ Benefits

• Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload required for occasional or permanent home working • Tobacco-free policy; qualifying smoking cessation program available as a condition of employment in applicable states • Equal employment opportunity protections • Reasonable accommodation support for the online application process