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Senior Data Analyst, Claims Insights

đź•’ August 21

🍂 Massachusetts – Remote

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⏰ Full Time

đźź  Senior

📉 Data Analyst

đź‘» Ghost score 19%

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Logo of The Hanover Insurance Group

The Hanover Insurance Group

5001 - 10000 employees

Founded 1852

🛡️ Insurance

🤝 B2B

👥 B2C

đź’° $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08

Insurance • B2B • B2C

The Hanover Insurance Group is a U. S. -based insurance company that provides personal and commercial insurance products and services. Hanover offers individual lines such as home, auto, motorcycle, umbrella, condominium, renters, and specialty coverages (collector cars, watercraft, valuable items), as well as comprehensive business products including business owner’s policies, commercial auto, workers' compensation, management liability, cyber, professional liability, property, surety, and industry-specific coverages for construction, healthcare, life sciences, retail, and more. The company supports customers and agents with claims services, policy management tools, educational resources, risk solutions, and an agent/broker distribution network. Hanover emphasizes customer service, preparedness resources, corporate responsibility, and agent support.

đź“‹ Description

• Analyze claims data and communicate conclusions in writing and verbally to internal partners • Draw insights and observations from detailed and multifaceted claims data and reports • Present findings to senior leaders • Respond to urgent and timely requests and produce routine and ad hoc information rapidly • Lead development or enhancement of complex reports and tools for multiple lines of business • Work independently and leverage resources when needed • Quantify impacts of internal operational changes and external trends on frequency, severity, and overall loss results • Develop industry knowledge and internal data expertise to solve complex business questions • Monitor external industry trends and best practices • Partner with the team and management to generate innovative solutions using existing information

🎯 Requirements

• Bachelor's degree or higher in a relevant technical field (math, finance, actuarial science, or analytics preferred) • 4-6+ years of related analytical and property & casualty industry experience preferred (e.g. actuarial, business analytics, or finance) • Demonstrated problem-solving skills and ability to perform exploratory data analysis • Expert knowledge of Excel • Intermediate knowledge of SQL • Ability to efficiently work with large and complex data sets • Ability to turn raw data into meaningful information • Ability to summarize complex business concepts into written and oral communications, including PowerPoint • Comprehension of key industry financial/operational metrics • Strong organization, project, and time management skills • Ability to multi-task and meet all deadlines with quality product • Ability to use a personal computer and other standard office equipment • Ability to work in a fast-paced or stressful environment • Ability to sit and/or stand for extended periods

🏖️ Benefits

• Full-time, exempt role • Remote work option • Ability to travel as necessary

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