Personal Assistant

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🕒 July 3

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The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Coordinate and manage scheduling to ensure smooth daily operations. • Handle incoming customer service calls as a primary responsibility, providing timely and professional support. • Lead collections efforts, serving as the primary point of responsibility for outstanding accounts. • Perform bookkeeping duties, including recording invoices, processing requisitions, and preparing monthly financial reports. • Prepare and generate accurate estimates (training will be provided). • Manage daily administrative tasks and handle basic intake tasks. • Prepare reports and conduct research as needed. • Keep daily operations organized and running efficiently. • Draft, edit, and proofread emails, documents, and presentations. • Manage communication, including answering calls, and performing follow-ups. • Maintain and update contact lists and databases. • Assist in organizing virtual events and team meetings if necessary. • Track deadlines and ensure timely completion of tasks and projects. • Provide reminders and status updates to team members and stakeholders. • Assist with travel arrangements, when required. • Help identify and implement process improvements to enhance team efficiency. • Perform general administrative and data-related tasks as needed. • Perform other tasks related to the position.

🎯 Requirements

• Proficient level of English (written and spoken). • Strong phone and interpersonal communication skills in English (verbally and written) with the ability to effectively engage with cross-functional teams, internal leaders, and providers. • Positive attitude and a professional approach to problem-solving, with strong attention to detail and the ability to learn quickly. • Excellent Email etiquette. • Professional and friendly phone presence. • Excellent organizational and follow-up abilities. • Ability to understand shifting priorities and take initiative. • Reliability, articulation, and a personable approach to interactions. • Energetic, self-motivated, proactive, and eager to contribute to a growing business. • Prior experience in roles such as administrative assistant, data entry, secretary, personal assistance, operations support, or other relevant positions. • Proficiency in Microsoft Office (Word, Excel) and Google Workspace (Docs, Sheets). • Experience with QuickBooks or similar tools is a plus. • Experience with Asana or other task management tools is a plus. • Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision. • Reliable Windows 10 (or newer) computer with two monitors and stable high-speed internet.

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth