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Agency Associate

Job not on LinkedIn

πŸ”₯ 2 minutes ago

πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $32k - $33.6k / year

⏳ Contract/Temporary

🟒 Junior

🟑 Mid-level

πŸš«πŸ‘¨β€πŸŽ“ No degree required

Where this job comes from

Posted on The "REAL" Insurance Lady (T.R.I.L.)'s careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of The "REAL" Insurance Lady (T.R.I.L.)

The "REAL" Insurance Lady (T.R.I.L.)

51 - 200 employees

Founded 2015

πŸ›‘οΈ Insurance

βš•οΈ Healthcare Insurance

Insurance β€’ Healthcare Insurance

The "REAL" Insurance Lady (T. R. I. L. ) is a Black family-owned insurance agency that helps consumers access free and affordable health coverage and related insurance products. Founded by Shaughnna and Spencer Blackmon and licensed for eight years, T. R. I. L. focuses on enrolling people in ACA Marketplace (Obamacare) plans, Medicare, and offering life, dental, vision, and disability insurance. The agency emphasizes serving underserved communities, providing free quotes and enrollment assistance, supporting local organizations, and offering non-traditional career opportunities in insurance and financial literacy.

πŸ“‹ Description

β€’ Manage inbound and outbound calls, emails, and general correspondence β€’ Reach out to existing and new clients to collect updated records β€’ Collect consent for renewals β€’ Ensure customer data accuracy β€’ Assist with prospective client outreach β€’ Gather initial inquiry details and qualify leads β€’ Triage client needs and transfer requests to licensed Client Service Specialists when insurance-licensed guidance or transactions are required β€’ Deliver exceptional customer service β€’ Assist with new client enrollment and existing client renewals while working alongside licensed Agents

🎯 Requirements

β€’ Strong background in client management, account support, or consultative sales β€’ Exceptional verbal and written communication with demonstrated phone presence β€’ Solution-oriented mindset with ability to analyze issues and execute timely resolutions β€’ Ability to prioritize tasks in a fast-paced environment and remain open to evolving processes β€’ Fast, accurate data entry capabilities β€’ PC running Windows 7 or higher OR Mac running macOS 10.1 or higher β€’ Dual-monitor setup with secondary monitor required β€’ Hands-free headset β€’ Working webcam β€’ High-speed internet connection β€’ Must operate as an established business entity β€’ Active DBA (Doing Business As) required β€’ Valid EIN (Employer Identification Number) required

πŸ–οΈ Benefits

β€’ Independent contractor role (1099) β€’ Must operate as an established business entity with an active DBA (Doing Business As) and valid EIN (Employer Identification Number)

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