Business Development Representative

🕒 2 days ago

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Logo of The RealReal

The RealReal

1001 - 5000 employees

Founded 2011

🏪 Marketplace

🛒 Retail

👗 Fashion

💰 $70M Series H - The RealReal on 2019-03

Marketplace • Retail • Fashion

The RealReal is a leading online luxury consignment marketplace that authenticates, curates, and resells pre-owned designer goods. The company operates dedicated authentication centers and combines expert human appraisal with proprietary technology to keep counterfeit items off the platform while managing logistics like receiving, photography, storage, and fulfillment. The RealReal emphasizes sustainability, inclusive retail experiences, and growth through product & technology, sales, and corporate teams to support its luxury resale business.

📋 Description

• Act as first point of contact for prospective clients (leads) interested in consigning at The RealReal • Qualify marketing generated leads though daily outreach, while fielding inbound inquiries • Pass qualified leads to appropriate sales channel to close into new consignment business • Nurture leads through ongoing follow-up via phone/text/email • Utilize internal tools and resources to educate leads on consignment process, brands accepted, pricing expectations and next steps

🎯 Requirements

• High degree of professionalism and excellent phone demeanor • Exceptional attention to detail and organization skills; ability to tailor communication style to suit all audiences • Strong customer service, problem-solving, and analytical skills • Excellent verbal and written communication skills • Comfortability using software such as G-Suite, Email, SalesForce, CRM • Self-motivation and drive to excel in fast-paced environment • A solutions-focused mentality with a growth mindset • Adaptability and openness to change • Ability to commit to full-time hours (40 hours per week) • Must be able to work one weekend day - shifts offered are: Tuesday-Saturday or Sunday-Thursday

🏖️ Benefits

• Hourly base pay + uncapped commission • $800/month commission (at target) • Monthly sales competitions (i.e. cash | prizes | site credit) • Employee Stock Purchase Plan • 401K with Company Match • Medical, Dental & Vision Insurance • Paid Parental Leave • 9 Paid Company Holidays • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

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