Billing Client Care Specialist

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $21 - $26 / hour

⏰ Full Time

🟢 Junior

📁 Client Services

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Medical Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

🏥 Healthcare

💼 Consulting

✈️ Travel

💰 Venture Round on 2015-01

Healthcare • Consulting • Travel

Medical Solutions is a leading provider of workforce solutions in the healthcare industry, dedicated to bringing care and support to both job seekers and clients. With a focus on creating a fulfilling work environment, they prioritize employee wellbeing, diversity, inclusivity, and flexibility. Their culture emphasizes personalized growth and community engagement, making them a standout organization in healthcare staffing.

📋 Description

• Serve as the primary contact for client billing inquiries via phone and email, providing prompt, personalized, and solution-focused support • Manage the billing inbox and phone line, ensuring all inquiries are addressed within department guidelines and service standards • Take ownership of each inquiry from start to resolution, collaborating with team members to ensure timely and accurate follow-up • Maintain current knowledge of billing processes, policies, and system updates to support accurate and efficient service delivery • Identify and report recurring issues or trends, recommending process improvements and providing backup support to the Billing Specialist as needed • Perform additional duties as assigned

🎯 Requirements

• High school diploma or GED required • At least 1 year of experience as a Billing Specialist • Proficiency in Microsoft Office, including Outlook, Word, and Excel • Ability to work overtime and flex schedule as needed • Strong problem-solving and analytical skills • Excellent communication skills focused on enhancing the client experience • Ability to remain calm and professional in high-stress or conflict situations • Effective multitasking and prioritization abilities • Curiosity-driven mindset with a desire to troubleshoot, identify root causes, and recommend solutions