Critical Support Nurse

Job not on LinkedIn

🕒 August 17

🇺🇸 United States – Remote

💵 $33 - $56 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 33%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Support a busy 24/7 clinical call center • Triage incoming calls from patients, clinicians, hospitals, and other sources • Intervene to address life-threatening medication interruptions • Guide patients, caregivers, and clinicians through assessment of medication administration disruptions • Troubleshoot infusion-device issues and answer infusion-access questions • Provide therapy support for chronic therapies, including home infusion therapy • Coordinate communication among patients, caregivers, pharmacists, nurses, hospital staff, and physicians • Ensure timely provision of products and supplies • Contact appropriate personnel and document transactions in patients’ electronic charts • Maintain current knowledge of Accredo services, products, and resources • Identify trends and needs within customer/client contacts

🎯 Requirements

• Registered Nurse (RN) with multistate license in good standing, with ability to obtain licensure in all 50 states • Valid RN license in state of primary residence • Compact license required • Bachelor of Nursing degree (BSN) preferred • Minimum of 5 years of relevant RN experience in critical care or home infusion • Ability to work the listed shifts, including every third weekend and some holidays • Flexibility to work adjusted hours for team PTO coverage • Proficiency with Microsoft Office software (Outlook, Word, Excel, PowerPoint, OneNote) • Understanding of legal and regulatory issues • Ability to compile data and statistics • Strong customer service focus and ability to counsel patients • Ability to develop and maintain a cross-section of networks • Strong oral and written communication and organizational skills • Home internet through cable broadband or fiber optic service with speeds of at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Evening, overnight, and weekend shift differential