Learning Facilitator

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Design, maintain, and continuously improve coach onboarding curricula, learning outlines, LMS pathways, learner resources, practice scenarios, job aids, and post-training reinforcement programs • Facilitate live virtual and asynchronous virtual training sessions, daily learner touchpoints, Coach Power Hours, Coach Huddles, Masterclass sessions, and other ongoing development forums • Coordinate training logistics, including learner communications, LMS assignments, training calendars, touchpoints, preceptor alignment, Epic trainer coordination, and post-go-live support • Create or coordinate self-paced modules, videos, learning checks, job aids, and interactive learning sessions • Maintain training intake, tracking, and capacity data to support prioritization, resource planning, and visibility into training demand • Translate quality rubrics, coaching standards, documentation expectations, and performance measures into practical learning experiences • Maintain version control of learning resources, including workflows, systems, policies, and client requirements changes • Partner with Epic trainers, health coaches, operations leaders, clinical leaders, and analytics partners to determine training scope by role and learning needs • Support change management by developing manager and learner communications, expectation-setting materials, and transition plans for new workflows or system changes • Provide focused constructive feedback and work effectively with learners of different experience levels, learning styles, and cultural backgrounds • Identify training gaps, workflow ambiguity, documentation risks, and process inefficiencies; recommend improvements and escalate needs as appropriate

🎯 Requirements

• Minimum of a Bachelor's Degree required; Master's degree preferred • At least 3 or more years of learning experience in a teaching, training, or curriculum role strongly preferred • At least 3 or more years of successful experience in Care Solutions Coaching or clinical roles preferred • Excellent presentation skills with the ability to present information confidently, creatively, and interactively required • Demonstrated classroom and/or virtual facilitation preferred • Strong time management and organization skills required • Minimum of three or more years of Health Coaching experience and/or health coaching certification, NBHWC certification, clinical coaching experience, or equivalent coaching-practice expertise preferred • Strong knowledge and understanding of operational processes for coaching • Experience developing or maintaining LMS-based training modules, digital learning content, job aids, learner guides, or interactive training materials • Strong knowledge of Epic, Care Solutions systems, and tools • Working knowledge of Microsoft Office, Wrike, LMS, SharePoint, Webex, and Teams • Excellent written and oral communication skills • Strong understanding of health coaching workflows, motivational interviewing, coaching documentation, and adult-learning principles • Ability to translate complex clinical, technical, compliance, and operational workflows into clear, practical training • Strong change-management communication skills • Ability to work across clinical operations, business enablement, analytics, quality, compliance, Epic training, and client-facing teams • Ability to influence others and enable organizational change • Ability to establish professional, trusting, and constructive relationships quickly • Full-time availability of at least 40 hours per week • If working from home, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload speeds

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits starting on day one • Vision benefits starting on day one • Dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work from home • Cable broadband or fiber optic internet connection requirement for home working