Sales Lead Analyst, Individual Dental

🔥 29 minutes ago

🐊 Florida, Missouri, +3 more states – Remote

🐊 Florida – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Support the growth and optimization of the individual dental business • Drive dental-specific broker experience, operational processes, and technology solutions • Partner with broker distribution teams to support dental brokers and optimize sales processes from pre-sale to enrollment • Liaise between Sales, Operations, and cross-functional teams to deliver dental system capabilities • Translate dental business needs into requirements and workflows • Identify and resolve gaps in dental quoting, enrollment, and service • Synthesize data to highlight trends and risks and manage improvements on the dental backlog • Align improvements and changes with dental growth targets • Collaborate with training resources to communicate system and process changes • Support UAT, training, and rollout for emerging features • Participate in helpdesk issue tracking, identify root causes, and ensure fixes meet stakeholder expectations

🎯 Requirements

• 3+ years health insurance or dental operations experience • Strong stakeholder management skills • Experience identifying gaps and implementing solutions • Data analysis capabilities involving large data sets • Experience participating or leading a helpdesk • Advanced capabilities with Microsoft Excel and PowerPoint • If working at home occasionally or permanently, internet connection must be through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload • Preferred: Experience with dental products, particularly Mphasis Javellina • Preferred: Experience in technology projects • Preferred: Knowledge of broker operations • Preferred: Agile project management experience

🏖️ Benefits

• Remote work arrangement • Internet connection requirement: cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload • Equal employment opportunity protections • Reasonable accommodation for the online application process • Tobacco-free policy