Account Manager – Chromatography, Mass Spectrometry

🔥 11 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $95.1k - $118.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Sell and support all Chromatography and Mass Spectrometry Division products • Maintain effective, long-lasting customer relationships • Develop strategic account growth opportunities and deliver exceptional customer support • Serve as the primary account contact and drive all CMD commercial activities • Identify and prioritize new client opportunities and develop solution implementation and growth strategies • Increase share of wallet in existing accounts by identifying underpenetrated areas and closing opportunities • Lead account relationships to drive expansion and renewals across analytical instruments, consumables, and services • Provide product assistance, consultation, problem solving, and order expediting • Identify and confirm the best technology choices for customer needs • Provide quotations, negotiate contracts, close orders, and support procurement processes • Use data and metrics to develop and report account strategies and tactics • Develop territory sales strategies and maintain an opportunity pipeline to meet or exceed quarterly sales objectives • Use Thermo Fisher Scientific sales tools to manage accounts, opportunities, pipelines, and forecasts • Monitor competitor and industry activity and introduce new products and services • Coordinate with technical sales, field application, lab application, IES specialists, and other internal partners • Attend and lead technical presentations, trade shows, user meetings, and customer events • Exchange account information and sales leads across Thermo Fisher Scientific commercial divisions • Analyze sales data, market trends, customer behavior, and financial metrics to create revenue forecasts • Develop and adjust sales forecasts using historical data, market trends, pipeline information, and market conditions

🎯 Requirements

• 3+ years of validated sales experience preferred in analytical instrument markets, with a track record of achieving sales targets and driving revenue growth • Bachelor’s degree in the sciences or equivalent work experience • Strong market knowledge and professional network • Experience conducting on-site customer seminars and technical presentations • Commercial mentality and demonstrated persistence in pursuing opportunities • Strong interpersonal, oral and written communication, and presentation skills • Fluent in English and Spanish as needed in the assigned region • Confirmed commercial excellence working in a matrix environment • Computer proficiency in MS Office and CRM • Ability to explain and sell technical aspects of Thermo Fisher Scientific’s scientific product portfolio • Ability to travel to customer locations up to 80%, including overnight travel • Demonstrate Thermo Fisher Scientific values: Integrity, Intensity, Innovation, and Involvement • Product competency for the relevant Chromatography and Mass Spectrometry product offering

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • Choice of national medical and dental plans • National vision plan, including health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with company stock available at a discount

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