Field Service Engineer I

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $26 - $39 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Install, maintain, and repair high-value analytical instruments • Service instruments including electron microscopes and chromatography systems • Ensure sophisticated scientific instruments operate at peak performance • Deliver exceptional technical service to customers • Build strong relationships with customers advancing critical research and innovation • Diagnose and solve complex technical problems • Represent Thermo Fisher Scientific while supporting customer discoveries • Work standard Monday–Friday schedule, with flexibility for emergency service calls

🎯 Requirements

• Bachelor's Degree; no prior experience required • Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field preferred • Advanced degrees or specialized certifications are a plus • Strong electronics and mechanical aptitude, with ability to diagnose issues down to component level • Excellent customer service skills and professional demeanor • Strong verbal and written communication abilities • Fluency in English required; additional language skills welcome • Demonstrated problem-solving capabilities and analytical thinking • Proficiency with Windows operating systems, MS Office, and service management software • Ability to read and interpret technical diagrams, schematics, and documentation • Valid driver's license • Ability to travel up to 50–75% • Physical ability to lift up to 50 lbs and stand for extended periods • Experience with ultra-high vacuum systems and high voltage equipment preferred • Availability to work flexible hours and respond to emergency service calls • Must be able to obtain necessary credentials to access customer facilities • Strong organizational skills and ability to manage time effectively • Collaborative mindset with ability to work independently • Able to use some degree of PPE, including safety glasses, gowning, gloves, lab coat, and ear plugs

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan, including health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with discounted company stock • Fully remote work mode

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