Field Service Engineer III – Lab Automation

🔥 4 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $40 - $48 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Install, maintain, repair, and calibrate sophisticated laboratory automation equipment, including robotic movers and microplate handling systems • Provide technical support for laboratory automation equipment and dynamic scheduler software • Troubleshoot complex hardware, software, low-voltage electronics, electro-mechanical, and networking issues • Conduct preventive maintenance and resolve urgent customer issues • Build and maintain customer relationships across research institutions, universities, and industrial facilities • Train users and potentially mentor others • Read and interpret technical documentation, schematics, and engineering drawings • Travel up to 75% within the designated territory, including Virginia, New Jersey, and Pennsylvania • Work in laboratory and cleanroom environments while following safety and PPE protocols

🎯 Requirements

• Associate’s, Bachelor’s, or advanced degree in Electronics, Physics, Engineering, Computer Science, Mechatronics, or a related technical discipline, with an appropriate combination of education and relevant technical experience • 7+ years of relevant technical experience with an Associate’s degree, 5+ years with a Bachelor’s degree, or 3+ years with an advanced degree • Complete and maintain all company-required technical training and certifications • Experience installing, troubleshooting, repairing, and calibrating sophisticated mechanics • Expertise independently troubleshooting low-voltage electronics and complex electro-mechanical systems • Strong diagnostic and problem-solving abilities across hardware, software, and networking issues • Proficiency reading and interpreting technical documentation, schematics, and engineering drawings • Previous experience training or mentoring others preferred • Proficiency with Windows operating systems, networking, and standard business software • Professional working proficiency in English • Ability to lift up to 50 lbs and work in laboratory environments • Ability to follow safety protocols and work in cleanroom environments when required • Legally authorized to work in the United States without sponsorship now or in the future • Ability to pass a comprehensive background check and drug screen • Valid driver’s license • Ability to travel 75%

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan • Health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with discounted company stock • Professional growth and development opportunities

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