Strategic Key Account Manager – Asset Management Services

🔥 3 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $143.9k - $215.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Develop and maintain high-value relationships with key customers across Thermo Fisher Scientific’s portfolio • Support growth and success through strategic business development and relationship management • Deliver comprehensive solutions using technical expertise • Coordinate cross-functional teams to identify opportunities, develop account strategies, and execute complex deals • Serve as the primary point of contact for strategic accounts • Coordinate resources across divisions in a collaborative matrix environment • Provide integrated solutions spanning the full product and service portfolio • Build and maintain executive-level customer relationships • Develop multi-year strategic plans • Align customer needs with Thermo Fisher Scientific capabilities • Understand complex customer requirements • Negotiate sophisticated agreements • Support sustainable business growth • Deliver exceptional customer experiences

🎯 Requirements

• Bachelor's degree required; Master's degree preferred • 10–15 years of strategic account management experience in life sciences, biotech, or related industries • Preferred fields of study: Life Sciences, Business, Engineering, or related field • Experience developing and executing complex, multi-year commercial agreements • Strong understanding of biotech/pharma industry dynamics and market trends • Strong relationship-building abilities across all organizational levels • Advanced negotiation, financial analysis, and business planning capabilities • Experience coordinating matrix teams and collaborating across functions • Strong presentation and communication skills at executive level • Proficiency with CRM systems and Microsoft Office suite • Strong project management and organizational abilities • Ability to travel up to 30% for customer engagement; flexibility for additional travel required • Experience growing revenue and expanding market share • Fluency in English required; additional languages beneficial • Deep knowledge of laboratory, research, and production workflows • Experience managing large, complex customer relationships

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • Choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability in accordance with company policy • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with opportunity to purchase company stock at a discount

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