Field Service Engineer I

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $27 - $41 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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This company has sponsored H1B visas in the past.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Ensure sophisticated scientific instruments operate at peak performance • Represent Thermo Fisher Scientific while delivering exceptional technical service • Build strong relationships with customers advancing critical research and innovation • Install, maintain, and repair high-value analytical instruments, including electron microscopes and chromatography systems • Diagnose and solve complex technical problems • Help customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer • Travel throughout the NYC territory and respond to emergency service calls as needed

🎯 Requirements

• Bachelor's Degree; no prior experience required • Preferred fields of study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field • Strong electronics and mechanical aptitude, with ability to diagnose issues down to component level • Excellent customer service skills and professional demeanor • Strong verbal and written communication abilities • Fluency in English required; additional language skills welcome • Demonstrated problem-solving capabilities and analytical thinking • Proficiency with Windows operating systems, MS Office, and service management software • Ability to read and interpret technical diagrams, schematics, and documentation • Valid driver's license and ability to travel up to 50–75% • Physical ability to lift up to 50 lbs and stand for extended periods • Availability to work flexible hours and respond to emergency service calls • Must be able to obtain necessary credentials to access customer facilities • Strong organizational skills and ability to manage time effectively • Collaborative mindset with ability to work independently • Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred • Experience with ultra-high vacuum systems and high voltage equipment preferred • Advanced degrees or specialized certifications are a plus

🏖️ Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) • Accident and life insurance • Short- and long-term disability in accordance with company policy • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount • Variable annual bonus eligibility based on company, team, and/or individual performance results