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Strategic Account Manager – ImmunoDiagnostics

🕒 September 16

🦌 Connecticut, Massachusetts – Remote

infoinfo

💵 $71.3k - $107k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Thermo Fisher Scientific's careers page, not through a job board

First seen by Remote Rocketship September 16

Still open on Thermo Fisher Scientific's site. Checked 3 hours ago.

Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Drive reagent revenue growth and customer retention across a defined portfolio of laboratory accounts within the ImmunoDiagnostics Division • Defend, retain, and expand business within Reference Laboratories, Hospitals, and Integrated Health System Laboratories • Develop and execute strategic account plans supporting Autoimmunity and Allergy diagnostic portfolios across the assigned territory • Identify growth opportunities and increase laboratory utilization • Strengthen long-term customer partnerships through consultative selling and value-based engagement • Lead regular Customer Business Reviews with internal commercial partners • Evaluate performance metrics, uncover opportunities, and align on strategic objectives • Serve as the primary point of contact between customer stakeholders and Thermo Fisher commercial partners • Communicate clinical and operational value propositions within complex healthcare environments

🎯 Requirements

• Bachelor’s degree required; Life Sciences or Business discipline preferred • 3+ years of success in complex clinical diagnostics, laboratory diagnostics, or lab-focused medical device sales • Experience supporting hospital laboratories, reference labs, or integrated health systems • Demonstrated success managing large health systems, integrated delivery networks (IDNs), or reference laboratory accounts • Experience navigating complex customer buying processes and multi-stakeholder decision environments preferred • Proven track record of achieving sales growth in diagnostics or medical device environments • Strong strategic account management and consultative selling skills • Excellent communication, presentation, and cross-functional collaboration abilities • Ability to influence internal and external stakeholders without direct authority • Strong analytical and business planning capabilities • Understanding of U.S. healthcare market dynamics, laboratory operations, and reimbursement landscape • Ability to synthesize complex information and translate it into customer-focused solutions • Ability to travel up to 75% within the assigned territory • Valid driver’s license and ability to travel independently throughout the region • Must be legally authorized to work in the United States without current or future sponsorship • Must successfully complete a comprehensive background check and drug screen

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan • Health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with discounted company stock purchases

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