Project Manager

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The Spot

51 - 200 employees

☁️ SaaS

📣 Marketing

📚 Education

SaaS • Marketing • Education

The Spot is a company dedicated to advancing knowledge and expertise in Salesforce and Pardot marketing automation. Through guides, advanced tips, and community engagement, The Spot provides resources and tools for setting up and managing marketing campaigns efficiently on Salesforce platforms. Key aspects include the Marketing Cloud, Account Engagement (formerly Pardot), and the Employment of AI to enhance marketing strategies. The company also offers courses and consulting services to help users develop their skills and optimize their Salesforce and Pardot ecosystems.

📋 Description

• Lead multiple concurrent Salesforce engagements from kickoff through QA, UAT, go-live, and closeout • Monitor burn rates, track remaining hours, and maintain budgets, forecasts, and resource plans in Certinia • Serve as the main day-to-day client contact and set expectations around milestones, priorities, and delivery outcomes • Partner with cross-functional technical delivery teams and Resource Management to coordinate staffing, resolve dependencies, and optimize capacity • Identify delivery roadblocks, negotiate scope adjustments, and ensure documentation and governance artifacts meet QA standards • Take ownership of assigned engagements, establish accurate forecasting, meet billable utilization targets, and deliver projects on time and within budget • Contribute to improvements in delivery processes and project operations

🎯 Requirements

• 5–7+ years of project management experience in professional services or technology consulting • 2+ years leading Salesforce or technology delivery engagements • Hands-on experience managing project budgets, forecasting, burn rates, and resource planning • Experience using Certinia (FinancialForce) PSA or a similar platform • Capability managing Support Blocks, Retainers, T&M, and Fixed-Fee contract models • Experience proactively handling scope changes and risks • Strong understanding of Salesforce delivery environments • At least one Salesforce certification strongly preferred • Ability to act as the primary client contact and manage expectations through complex or challenging conversations • Familiarity with Agile, Waterfall, or hybrid delivery methodologies • PMP, CSM, or similar certification is a plus

🏖️ Benefits

• Health insurance • Retirement savings plan • Paid time off • World-class training and development • Access to clarity and tools to deliver results • Competitive pay and benefits • Results recognized and celebrated • Teammates who have your back

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