Epic Interface Engine Analyst

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $50 - $55 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🧐 Analyst

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The Wilshire Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💼 Consulting

Healthcare • Healthcare Insurance • Consulting

The Wilshire Group is a consultancy firm that specializes in optimizing revenue cycle operations and IT solutions for the healthcare industry. They provide services in patient access, health information management, revenue integrity, and billing for both hospital and professional settings. The firm focuses on enhancing financial experiences by partnering with clients to solve complex challenges at the intersection of operations and technology. The Wilshire Group is dedicated to helping organizations maximize their EHR investments and improve revenue recognition and workflow optimization, ensuring consistent and proven results.

📋 Description

• Design, build, test, implement, and support interfaces between Epic and third-party systems using Epic Bridges and Cloverleaf • Analyze business and technical requirements for new interfaces, interface changes, and system enhancements • Develop and maintain interface specifications, mappings, workflows, and technical documentation • Monitor interface processing, error queues, and message delivery to ensure timely resolution of issues • Troubleshoot interface failures, data discrepancies, formatting issues, and connectivity problems across integrated applications • Coordinate with Epic analysts, application teams, vendors, infrastructure, and operational stakeholders to support interface development and issue resolution • Support healthcare data exchange standards including HL7 v2.x, FHIR, X12, XML, JSON, and web services/APIs • Perform unit testing, integration testing, and support end-to-end testing for interface implementations and upgrades • Participate in change management, release planning, and go-live support activities • Maintain high availability and operational stability of production interfaces through proactive monitoring and issue prevention • Ensure interfaces comply with organizational security, privacy, and data governance requirements • Participate in on-call support rotation and provide after-hours support for critical interface incidents, as needed • Identify opportunities for process improvement, standardization, automation, and optimization within the interface environment

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or related field; equivalent work experience may be considered • 7+ years of experience supporting healthcare interfaces in a hospital or healthcare IT environment • Hands-on experience with Infor Cloverleaf interface engine • Experience working with Epic Bridges and supporting Epic integrations • Strong knowledge of HL7 v2, FHIR, X12, XML/JSON, APIs, and web services • Experience with interface troubleshooting, message parsing, transformations, routing, and error handling • Knowledge of TCP/IP, SFTP, HTTPS, VPN, and other healthcare integration transport methods • Ability to read and interpret interface specifications, message structures, and technical documentation • Strong analytical, problem-solving, and communication skills • Experience working in a production support environment with incident and change management processes • Epic certification or proficiency in Epic Bridges preferred • Experience with lab, radiology/PACS, pharmacy, revenue cycle, HIE/public health, medical device, or ancillary clinical integrations preferred • Experience with scripting or automation tools preferred • Knowledge of SQL preferred • Familiarity with clinical, financial, and operational healthcare workflows preferred • Experience in a large integrated delivery network, hospital system, or academic medical center preferred • ITIL or other service management experience is a plus • Participation in on-call rotation and after-hours critical incident support as needed

🏖️ Benefits

• No benefits offered for this contracted interim position • Possible full-time placement after the contract • W2 employment • Opportunity to work within a professional environment and contribute to the healthcare landscape