Principal Software Engineer

🔥 3 hours ago

🌵 Arizona, Florida, +1 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

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Ticketmaster

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

🛍️ eCommerce

⚽ Sports

eCommerce • Entertainment • Sports

Ticketmaster is a leading ticketing platform that facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment. The platform offers a user-friendly experience for purchasing tickets, as well as managing events and finding popular shows and games. Ticketmaster serves as the official ticket marketplace for many major sports leagues and artist events, making it a key player in the live entertainment industry.

📋 Description

• Maintain and strategically modernize high-throughput payment processing systems handling real financial transactions in real time • Drive platform migration work, including migrating a core Windows C++ authorization gateway to Linux via Clang and Bazel • Develop robust payment integrations with third-party gateways (Chase Paymentech, Barclays, HSBC, AMEX, Adyen, Braintree, Klarna, Shift4, and others) • Decompose legacy IPC frameworks into gRPC services, enabling payment components to be reused across the broader payments ecosystem — this is the bridge from maintenance into systems design • Implement security-critical features involving encryption, PCI compliance, and sensitive payment data handling • Optimize performance of transaction processing pipelines where latency directly affects whether a customer completes a purchase • Incrementally steer legacy codebases toward modern C++ practices (RAII, ownership semantics, safe string handling) without breaking the payment flows that depend on them • Design and implement comprehensive testing including unit tests, integration tests, and fuzz testing for security-critical components • Debug and resolve production issues in systems with complex interdependencies and real operational takes • Collaborate with payment operations teams to onboard new payment methods and gateway providers • Ensure compliance with PCI-DSS and other financial industry standards • Participate in on-call rotation for production payment system support

🎯 Requirements

• 7+ years of professional C++ development experience in production environments • Modern C++ fluency • Strong understanding of systems programming, including memory management, concurrency, and performance optimization • Ability to reason about undefined behavior, and its practical consequences across platforms • Systematic debugging methodology • Toolchain understanding and cross-compilation concerns • Proficiency with build systems — Bazel experience highly valued; • Experience working with legacy codebases older than 10 years — ability to understand, respect, and incrementally modernize existing systems • Experience with or strong interest in payment processing or financial transaction systems • Deep knowledge of security best practices • Proficiency with AI-assisted development tools (e.g., Claude, Codex) with mature judgment • Understanding of HTTP/HTTPS protocols and RESTful API design • Experience with Linux/Unix environments • Rust experience or genuine interest in learning it • gRPC experience or familiarity with service decomposition from monolithic architectures • Payment gateway integration experience (Chase Paymentech, Braintree, Adyen, or similar) • PCI-DSS compliance knowledge and implementation experience • Experience with platform migrations (e.g., Windows to Linux, MSVC to Clang) • Bazel build system expertise • Performance profiling experience • Experience with shared memory, IPC frameworks, or low-level concurrency primitives • Kafka or other event streaming platforms experience • OpenSSL/cryptographic libraries hands-on experience • Familiarity with AI-powered code review and static analysis tools • Awareness of security considerations when using AI tools with legacy or under-documented systems

🏖️ Benefits

• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) • Free concert tickets, generous paid time off including paid holidays, sick time, and personal days • 401(k) program with company match, stock reimbursement program • New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support • Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment • Volunteer time off, crowdfunding match