People Operations Manager

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Tilt (formerly Empower)

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

👥 B2C

💸 Finance

Fintech • B2C • Finance

Tilt is a financial technology company that provides cash advance, lines of credit, and credit card services aimed at empowering customers financially. With an emphasis on accessibility, Tilt offers flexible repayment plans and eligibility irrespective of a customer's credit history, enabling individuals to qualify based on their real-time financial habits. The platform is user-friendly, boasting positive customer experiences and a high rating, making it a convenient option for those seeking to manage their finances and build credit effectively.

📋 Description

• Identify, evaluate, and help implement AI data connectors and automations for People Operations workflows • Develop and deliver manager and employee self-service guides and resources • Own employee-data accuracy, structure, and integrity across the HRIS • Establish data-governance standards and run recurring HRIS audits • Partner with People Ops, IT, Finance, vendors, and People leadership to close data gaps and create actionable workforce metrics • Support international travel and visa preparation for the US and abroad • Track work authorization across operating countries • Manage relocations, cross-border moves, and global-mobility logistics • Partner with Legal and outside immigration counsel on documentation, renewals, expirations, and compliance risks • Partner with managers on performance plans and difficult conversations • Support employee-relations issues and workplace investigations • Develop, maintain, and interpret company-wide policies and handbooks • Serve as the first point of contact for employee questions, resolving routine inquiries and escalating complex issues

🎯 Requirements

• 6+ years in People Operations, HR Business Partner, or Employee Relations roles • Hands-on experience with an HRIS such as Rippling, Workday, HiBob, or similar • Experience with HRIS data audits, governance, and system administration • Experience evaluating or implementing AI tools, automations, or data connectors within an HR/People tech stack • Solid working knowledge of U.S. employment law • Global or multinational exposure is a plus • Excellent critical thinking, judgment, discretion, and communication skills, especially in sensitive and confidential conversations • Ability to approach issues with empathy and rigor • Ability to escalate potential company or employee risks promptly • Curiosity about AI tools and ability to distinguish genuine efficiency gains from hype

🏖️ Benefits

• WFH office reimbursement • Competitive compensation packages • Generous equity • Flexible health plans at every premium level • Substantial health-plan subsidies • Direct exposure to the leadership team • Paid global onsites twice yearly • Growth opportunities based on contributions rather than rigid promotion timelines