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Senior Director, Client Partner

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $155k - $185k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

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Logo of Tinuiti

Tinuiti

1001 - 5000 employees

Founded 2016

📣 Marketing

💰 Debt Financing on 2019-08

Marketing • Advertising • Technology

Tinuiti is a performance-driven digital marketing agency that specializes in boosting brand impact across various digital channels. Their full-funnel approach integrates commerce, TV & audio, social media, and search platforms to optimize user engagement, drive conversions, and expand digital footprints. Tinuiti leverages advanced proprietary technology, including Bliss Point, for marketing measurement and optimization, delivering insights to maximize efficiency and impact. The company emphasizes a product-led strategy and is recognized for its expertise in media planning, measurement, and attribution as demonstrated by accolades received in industry reports.

📋 Description

• Lead internal teams across a portfolio of clients • Align partnership recommendations with client objectives • Serve as the main point of contact and trusted advisor for senior client stakeholders • Identify opportunities to build and maintain strong client relationships and influence change • Equip clients to communicate strategic directions and decisions • Partner with internal leadership to escalate issues and facilitate timely resolutions • Oversee strategic plans across SEM, SEO, CRO, Social, Shopping, Display and other channels • Provide feedback, coaching and evaluation of team goals • Conduct weekly one-on-one meetings with direct reports and regular skip-level meetings • Ensure adherence to Tinuiti KPIs and effective client relationship management • Foster positive morale and team-building opportunities • Collaborate with the Pod Leader to achieve financial targets and manage staffing efficiency and client margin • Define and drive account growth and cross-sell opportunities • Apply market developments, emerging trends and industry best practices to client strategies • Propose and implement client-appropriate tactics and technologies with channel leads • Oversee client onboarding, offboarding and account transitions

🎯 Requirements

• 12+ years of experience in Account Management or Client Delivery roles • Proven track record of leading accounts managing a variety of channels and multi-million dollar budgets • Management experience • Expertise in a variety of data tracking platforms and audience research tools • Demonstrated success analyzing data and using analytics tools to drive marketing decisions • Advanced computer skills, including Google Suite, Microsoft Excel and PowerPoint • Ability to multitask, prioritize and manage time effectively across clients, partner relationships and internal initiatives • Excellent communication and interpersonal skills • Ability to work effectively with external and internal teams

🏖️ Benefits

• Unlimited paid time off • Fully remote environment • Flexible time off • 20 paid holidays, including multiple long weekends • Medical, dental, vision, life and disability insurance • Flexible Spending Accounts • Retirement plan with match up to 4% of contributions at 100% • Fringe • Forma • Unlimited telemedicine and teletherapy at no cost • Thankful giving • Equity • Birthing parents: 16 weeks of leave with 100% pay • Partners: 12 weeks of parental leave with 100% pay • On-demand learning • Mentorship program • Leadership and management development programs and resources • Incentive pay program (RevShare) with a monthly variable revenue payment opportunity • Discretionary annual performance bonus

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