
10,000+ employees
Founded 1994
📡 Telecommunications
Telecommunications
T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.
🔥 0 minutes ago
🧀 Wisconsin – Remote
💵 $78.1k - $140.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑💼 Account Executive
🚫👨🎓 No degree required
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10,000+ employees
Founded 1994
📡 Telecommunications
Telecommunications
T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.
• Sell to State and Local Government accounts • Renew contracts, increase customer satisfaction, improve revenue, and drive customer retention • Utilize contact lists to call leads and generate sales opportunities • Exceed monthly sales, renewal, and churn target goals • Welcome customers, review service agreements, answer questions, and identify additional business • Sustain monthly call goals • Establish and cultivate customer relationships to drive sales and increase the customer base • Complete customer account maintenance resulting from account reviews • Analyze accounts to determine up-sell and renewal offers • Monitor and resolve customer issues • Track individual account activity and results • Perform extensive data entry and system navigation, including independent analysis and decision-making • Complete continuous training on products, services, and sales approaches • Use automated knowledge systems and training tools to deliver exceptional service • Attain productivity and sales goals based on targeted metrics • Meet or exceed departmental goals and business objectives • Disburse adjustments and credits within established limits and criteria • Perform other duties and projects as assigned by business management
• High School Diploma/GED (Required) • 2–4 years selling to State and Local Government accounts (Required) • Customer Satisfaction (Required) • Sales (Required) • Attention to Detail (Required) • Communication (Required) • Presentations (Required) • Problem Solving (Required) • Analysis (Required) • At least 18 years of age • Legally authorized to work in the United States • Travel required • Bachelor's Degree (Preferred) • Extensive customer service experience (Preferred) • Business markets sales experience (Preferred) • Wireless industry sales experience (Preferred) • Telesales or technical sales experience (Preferred) • Customer Service (Preferred) • Microsoft Excel (Preferred) • Technical Sales (Preferred) • Inside Sales (Preferred)
• Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Monthly or quarterly sales incentives • Medical, dental and vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Career growth opportunities
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