Government Account Executive

🕒 July 9

🐊 Florida – Remote

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💵 $78.1k - $140.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

👻 Ghost score 45%

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Logo of T-Mobile

T-Mobile

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Sell to State and Local Government accounts • Renew contracts, increase customer happiness, improve revenue, and drive customer retention • Utilize contact lists to call leads and generate sales opportunities • Exceed monthly sales, renewal, and churn targets • Welcome customers, review service agreements, answer service questions, and identify additional business • Sustain monthly call goals • Establish and cultivate customer relationships to drive sales and increase the customer base • Complete customer account maintenance resulting from account reviews • Analyze accounts to determine upsell and renewal offers • Supervise and resolve customer issues • Track individual account activity and results • Perform extensive data entry and system navigation • Conduct independent analysis and sophisticated decision-making • Complete continuous training on products, services, and sales approaches • Use automated knowledge systems and training tools to deliver outstanding service • Attain productivity and sales goals based on targeted metrics • Meet or exceed departmental goals and business objectives • Maintain ethical and professional conduct with customers and coworkers • Disburse adjustments and credits within established limits and criteria • Support team initiatives and create an inclusive environment • Perform other duties and projects assigned by business management

🎯 Requirements

• Bachelor’s Degree preferred • 2–4 years selling to government (state and local) accounts • Less than 2 years of extensive customer service experience • Less than 2 years of business markets sales experience • Less than 2 years of wireless industry sales experience • Less than 2 years of telesales or technical sales experience • Microsoft Excel • Customer happiness • Attention to detail • Communication skills • Presentation skills • Problem solving • Analysis • At least 18 years of age • Legally authorized to work in the United States • High School Diploma or GED • A valid license, a clean driving record, and proof of insurance at your own cost is required

🏖️ Benefits

• Competitive base pay plus commission potential • Benefits for part-time and full-time associates • Medical, dental and vision benefits • Matching 401(k) • Annual Employee Stock Grant • Employee stock purchase plan with discounted TMUS stock • Generous paid time-off programs • Phone service discounts • Education reimbursement • Serious growth potential for your career • Medical, dental and vision insurance • Flexible spending account • Paid time off and up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Access to free, year-round money coaches

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