Government Account Executive

🔥 17 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $78.1k - $140.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

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T-Mobile

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• New Sales activities: Utilize contact list to call leads to generate sales opportunities. • Exceed monthly sales, renewal, and churn target goals. • Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. • Sustain monthly call goals as expectations dictate. • Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. • Complete Customer account maintenance resulting from account reviews. • Provide account analysis to determine up-sell and renewal offers. • Supervise and resolve customer issues. • Track individual account activity and results. • Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. • Accuracy and efficiency in data entry required. Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. • Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile’s efficiency and quality standards. • Attains productivity and sales goals based on targeted metrics. • Meets/exceeds all departmental goals and business objectives. • Demonstrates positive and coordinated behavior with customers and coworkers. • Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct. • Disburses adjustments and credits as appropriate within established limits and criteria. • Supports team initiatives and creates an inclusive environment.

🎯 Requirements

• Bachelor’s Degree preferred • 2-4 Years: Selling To Government (State And Local) Accounts • Less Than 2 Years: Extensive Customer Service Experience • Less Than 2 Years: Business Markets Sales Experience • Less Than 2 Years: Wireless Industry Sales Experience • Less Than 2 Years: Telesales Or Technical Sales Experience • Microsoft Excel • Customer Happiness • Attention To Detail • Communication Skills • Presentation Skills • Problem Solving • Analysis

🏖️ Benefits

• Medical, dental and vision benefits • Matching 401(k) • An annual Employee Stock Grant and a purchase plan that gives you the chance to grab TMUS stock at a discount • Generous paid time-off programs • Phone service discounts • Education reimbursement