Implementation Consultant III, Drive Thru/Menu Boards

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $73k - $149k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Toast

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

📋 Description

• Architect complex technical setups and scalable configurations for multi-site Enterprise operations • Lead high-stakes, multi-location rollouts from design through go-live • Design display configurations, content hierarchies, and integration frameworks across dozens or hundreds of sites • Manage franchisee and corporate relationships and mitigate brand-level risks • Serve as primary escalation point for advanced hardware, software, and networking challenges • Lead cross-functional initiatives across the Enterprise deployment organization • Partner with Integrations, Product, and Sales to remove blockers for large brands • Provide internal QA for multi-unit rollouts • Mentor peers and identify workflow gaps • Present scalable solutions beyond individual projects

🎯 Requirements

• 5+ years of combined experience in POS, technology, or SaaS • Experience implementing complex hardware and software at scale • Experience managing integrations • Advanced networking skills • Master understanding of corporate IT and operational needs • Comfort working with corporate IT leaders and regional managers • Advanced understanding of Enterprise configurations, above-store reporting, and third-party integrations, including Hotel PMS • Ability to own and drive cross-team escalations to resolution • Project management strength requiring no oversight • Ability to independently improve Enterprise procedures and complete complex, multi-phased rollouts • Impeccable judgment on complex corporate issues • Self-starter ability to navigate multi-unit operations • Ability to build cross-functional relationships and influence collaboration • Leadership by example and scalable mindset • Nice-to-have: experience with drive thru technology, digital signage, digital menu boards, kiosks, AV, or similar hardware deployments • Nice-to-have: familiarity with construction, permitting, electrical, or site preparation workflows • Nice-to-have: strong understanding of POS systems and restaurant operations workflows, or experience supporting multi-unit QSR or fast casual brands

🏖️ Benefits

• Competitive compensation and benefits programs • Cash compensation (overtime, bonus/commissions if eligible) • Equity • Benefits supporting a healthy lifestyle • Flexibility to meet changing needs • Hybrid work model • In-person collaboration • Reasonable accommodations during the hiring process