Principal HR Business Partner, R&D

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $159k - $254k / year

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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Toast

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

☁️ SaaS

🤝 B2B

SaaS • B2B • Hospitality

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

📋 Description

• Partner with R&D SVPs, VPs and senior directors to design and evolve org structures that scale; Serve as a trusted advisor during reorgs and structural changes, helping leaders navigate people impacts with care and clarity. • Lead org design initiatives end-to-end: from diagnosing root causes through to stakeholder alignment, change communication, and implementation. • Drive consistent, high-quality performance calibrations across Engineering, PM, and Design — building leader capability and ensuring fair, differentiated outcomes. • Champion a culture of clear expectations and candid feedback; help leaders understand what "raising the bar" looks like in practice. • Use engagement data, pulse surveys, and qualitative signals to surface org health risks and partner with leaders on action planning. • Serve as the R&D voice in the design and rollout of company-wide people programs — ensuring compensation cycles, leveling frameworks, and engagement initiatives land effectively. • Bring an analytical lens to your work — using data to shape decisions, measure outcomes, and tell a coherent story to senior stakeholders.

🎯 Requirements

• 8+ years of HR Business Partner experience, with at least 5 years supporting engineering, product, or design organizations. • Demonstrated expertise in org design — you've led restructuring initiatives, not just supported them. • Experience as a trusted partner to VP- and SVP-level leaders; you're known for your ability to influence and coach. • Strong analytical skills — comfortable using AI tools and working with employee data, engagement metrics, and headcount models to shape recommendations. • Excellent judgment: you know when to push, when to listen, and when to escalate. • High EQ and the ability to build trust quickly across a diverse, technically-oriented workforce. • Experience at a high-growth SaaS or fintech company. • Experience supporting a globally distributed R&D org.

🏖️ Benefits

• compensation cycles • leveling frameworks • engagement initiatives