Litigation Operations Manager

🔥 19 minutes ago

🇺🇸 United States – Remote

💵 $105k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TopDog Law

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

TopDog Law is a national marketing network and personal injury law firm brand that connects injured individuals with local counsel across the United States. The organization (including Helm Law Group, LLC) focuses on accident and injury cases — car and truck accidents, medical malpractice, birth injuries, nursing home abuse, sexual abuse, slip-and-fall, workers' compensation, and wrongful death — offering free case reviews and contingency-fee representation. TopDog Law operates a network of partner firms licensed in different states, maintains multiple offices nationwide, and emphasizes client communication, advertising-driven outreach, and connecting clients to local licensed attorneys.

📋 Description

• Directly supervise Litigation Team Leads across all active states • Implement onboarding and ongoing training programs for Team Leads • Conduct one-on-ones and performance reviews with Team Leads • Serve as the primary escalation point for case-level operational issues • Identify and develop high-performing staff for Team Lead succession • Implement and enforce firm-wide litigation SOPs across all states • Monitor phase timing benchmarks from filing through trial and escalate bottlenecks • Oversee task management, deadline tracking, court filing compliance, and case phase movement • Balance caseload assignments against capacity and case complexity • Coordinate cross-state operational initiatives • Design and deliver litigation-specific training on Filevine, case management protocols, court procedures, and SOL compliance • Maintain and update litigation SOPs, playbooks, and reference materials • Facilitate regular Team Lead meetings and reinforce firm standards • Support rollout of new tools, systems, and workflows • Monitor litigation performance metrics using Filevine and BigQuery dashboards • Prepare operational reports on phase velocity, caseload health, task completion rates, and Team Lead performance • Identify trends and anomalies in case data and initiate corrective action

🎯 Requirements

• 5+ years of experience in personal injury litigation operations, legal operations management, or a senior paralegal leadership role • Prior experience supervising or training litigation staff across multiple offices or jurisdictions strongly preferred • Deep familiarity with litigation case management platforms; Filevine experience a plus • Strong working knowledge of personal injury litigation workflows from filing through trial across multiple states • Demonstrated ability to implement SOPs, hold teams accountable to standards, and drive performance through others • Comfortable working with data and performance metrics; ability to read dashboards and translate findings into operational action • Excellent written and verbal communication skills • Ability to work effectively with attorneys, paralegals, and firm leadership • Must be able to work in the United States

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • HSA • Life insurance • Disability coverage • Paid time off • Parental leave • Fully remote work