Senior Salesforce Consultant, CRM Specialist

Job not on LinkedIn

🕒 April 14

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of TOPMIND

TOPMIND

501 - 1000 employees

Founded 1994

🤖 Artificial Intelligence

🤝 B2B

🏢 Enterprise

Artificial Intelligence • B2B • Enterprise

TOPMIND is a technology services company with over 22 years of experience that helps organizations in Brazil, Latin America and the US accelerate digital transformation. It provides IT outsourcing and consultancy, data projects (BI, analytics, machine learning, big data), chatbot and AI solutions, RPA, telecom and asset management, and workspace automation, along with training, innovation labs and change journeys to build capabilities and drive innovation.

📋 Description

• Senior Salesforce Consultant working on strategic projects • Map business processes and translate them into Salesforce solutions • Design functional and technical architecture across multiple clouds • Configure, customize, and integrate Salesforce with other systems • Lead discovery, refinement, and stakeholder alignment • Guide the technical team and review delivered solutions • Ensure platform quality, performance, and governance • Drive continuous improvement and the Salesforce roadmap for clients

🎯 Requirements

• Strong experience as a Senior Salesforce Consultant on complex projects • Proficiency in Sales Cloud and Service Cloud (configuration and best practices) • Experience in process design, requirements gathering, and functional documentation • Experience with integrations (APIs, middleware, or similar) • Proficient English for technical reading and participation in meetings • Previous experience working remotely and under a contractor (PJ) arrangement • Salesforce certifications (Admin, Consultant, Architect, Dev) | Differentials • Experience with Marketing Cloud, Experience Cloud, or CPQ • Background in consulting firms or multinational projects • Experience with agile methodologies (Scrum, Kanban) • Ability to facilitate workshops and deliver executive presentations

🏖️ Benefits

• Collaborative environment • Fast decision-making

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