Sales Development Representative – SDR

Job not on LinkedIn

🕒 May 1

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Totango

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

💰 $100M Series D on 2021-09

SaaS • Artificial Intelligence • Enterprise

Totango is a customer success software platform that provides AI-driven solutions to help enterprise businesses manage customer success and growth. The platform offers features such as churn prediction, customer data unification, and pre-built success programs to enhance customer engagement and outcomes. It supports integrations with various tools for a 360-degree view of customer data and employs artificial intelligence to improve productivity and surface customer insights. Totango is designed for scalability, catering to both fast-growing and large companies, ensuring enterprise-grade security and easy data integration. The platform aims to help businesses prevent customer churn, increase revenue growth, and enhance customer health, making it a comprehensive tool for managing customer relationships and driving business outcomes.

📋 Description

• Outbound prospecting across phone, email, LinkedIn, and other channels to find and engage the right people at the right accounts • Inbound lead handling. Quickly qualifying demo requests and marketing-sourced opportunities, routing them to the right AE with full context • Identifying champions and key stakeholders within target accounts through research and social monitoring • Generating qualified pipeline for the Account Executive team; quality over quantity, always • Contributing to marketing campaigns and helping amplify top-of-funnel efforts • Maintaining clean, accurate records in Salesforce so nothing falls through the cracks • Bringing creative approaches to account penetration when the standard plays aren’t working

🎯 Requirements

• Comfort with cold calling. Not a just tolerance for it, but genuine confidence in it • Strong written communication skills. You know how to write outreach that doesn’t get ignored • Experience with Salesforce or a comparable CRM • The ability to think on your feet and adapt your approach for different personalities, accounts, and AEs • A fast-learner mindset. You absorb feedback and apply it quickly • A big, positive, enthusiastic presence; someone people genuinely love being on calls with! • You have prior sales development experience, ideally in B2B SaaS, a startup, or an SMB environment • You’ve sold into or prospected Customer Success, RevOps, or post-sales teams • You have experience with multi-channel sequencing tools (Outreach, Salesloft, Apollo, etc.) • You’ve worked in a startup or high-growth environment where the playbook was still being written • You’re active on LinkedIn and already know how to use it as a prospecting tool, not just a resume.

🏖️ Benefits

• We believe in paying people fairly for the impact they create.

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