Solutions Engineer

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Canada – Remote

infoinfo

💵 $90k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Logo of Traild

Traild

201 - 500 employees

Founded 2017

☁️ SaaS

💳 Fintech

🤝 B2B

💰 Seed on 2019-02

SaaS • Fintech • B2B

Traild is a B2B SaaS company that provides accounts-payable automation and integrated payment solutions for businesses. Its platform automates invoice capture, coding, PO matching, approvals, vendor verification, e-invoicing, and statement reconciliation while embedding AI-driven fraud and error detection. Traild Pay enables secure, multi-currency payments and a vendor portal, and the product offers deep, plug-and-play integrations with leading ERPs (NetSuite, SAP Business One, Acumatica, Xero, MYOB, IFS, SYSPRO). The company emphasizes fraud-prevention-first design, real-time ERP visibility, and industry-specific handling for sectors like manufacturing, construction, healthcare, distribution, agriculture, and energy.

📋 Description

• Lead and support client implementations of Traild’s AP automation platform with Syspro and Acumatica • Assist the sales team with demonstrations showing how Traild streamlines, automates, and protects accounts payable • Configure, test, and troubleshoot technical integrations • Ensure seamless deployment and user adoption • Collaborate with customers to understand business requirements and provide tailored ERP/AP solutions • Provide technical support for escalated issues and complex ERP-related inquiries • Create and maintain documentation, technical notes, and knowledge base articles • Partner with Sales, Product, Success, and Technology teams to ensure customer success and solution excellence • Stay current with evolving ERP platforms and improve Traild’s integration capabilities

🎯 Requirements

• Deep expertise in Syspro and Acumatica • Strong technical background with SaaS or ERP products • Customer-first mindset and outstanding communication skills • 3+ years of experience with Syspro and Acumatica, or ability to learn Acumatica quickly • Strong understanding of ERP systems, SaaS products, and financial processes, particularly Accounts Payable • Comfortable reading and understanding code; confident navigating integrations and data flows • Ability to diagnose technical issues and collaborate cross-functionally to solve them • Strong analytical, problem-solving, communication, and interpersonal skills • Confident, articulate, and professional customer interactions • Comfortable working remotely or in a hybrid team setup • Willingness to learn and adapt in a fast-paced, global scale-up

🏖️ Benefits

• Remote, hybrid and flexible working options • Global team with team members across the world

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