Service Account Executive

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Trane Technologies

10,000+ employees

🏭 Manufacturing

⚡ Energy

🤝 B2B

Manufacturing • Energy • B2B

Trane Technologies is a global industrial company that designs, manufactures and services HVAC, refrigeration and building systems and controls, focusing on energy-efficient climate solutions and sustainability. The company supplies commercial and industrial customers with equipment, controls and field services, operates manufacturing and supply-chain operations worldwide, and emphasizes reducing customers' carbon footprint through initiatives such as its 2030 commitments and the Gigaton Challenge.

📋 Description

• Develop and maintain relationships with current and prospective customers • Identify, pursue, and close service agreement, maintenance, and aftermarket sales opportunities • Promote service solutions that improve equipment performance, uptime, and efficiency • Respond to customer inquiries and recommend tailored solutions • Prepare customer proposals, quotations, and service agreements • Negotiate pricing, contract terms, and service delivery within established authority • Partner with service, operations, and account teams to meet customer requirements • Support renewal strategies and retention of existing service agreements • Expand service offerings within assigned accounts • Identify equipment replacement or upgrade opportunities and pass leads to the equipment sales team • Develop account plans and sales strategies to achieve revenue and growth targets • Maintain accurate sales activity, pipeline, and customer information in company systems • Travel regularly within the Baltimore and Washington, D.C. metropolitan geography to visit customer sites, support account management, develop relationships, and drive sales growth • Deliver high customer service through communication, follow-up, and product/service knowledge

🎯 Requirements

• Bachelor’s degree in business, marketing, engineering, or a related field, or equivalent combination of education and experience • Proven experience in sales, account management, service sales, or technical solutions in a related industry • Ability to build customer relationships and grow accounts through consultative selling • Strong understanding of service agreements, maintenance programs, and aftermarket solutions • Ability to identify customer needs, develop tailored solutions, and communicate value effectively • Experience preparing proposals, negotiating pricing and contract terms, and closing sales within established authority levels • Strong communication, presentation, and interpersonal skills • Organizational and time-management skills, with the ability to manage multiple accounts and priorities • Track record of meeting or exceeding sales and retention goals • Ability to collaborate across sales, service, and operations teams • Proficiency with CRM systems, Microsoft Office, and other sales tools • Regular travel within the metropolitan Baltimore and Washington, D.C. geography is required • Valid driver’s license held for a minimum of 12 months • No major or frequent traffic violations or preventable collisions in the previous 3 years • Safety-sensitive role; additional drug screening may be required

🏖️ Benefits

• Health insurance for you and your family, effective day one • Holistic wellness programs with generous incentives • Fertility coverage • Adoption/surrogacy assistance • 401K match up to 6%, plus an additional 2% core contribution (up to 8% company contribution) • 15 vacation days • 9 paid holidays • 3 floating holidays • Sick leave • Volunteer leave options • Parental leave options • Educational and training opportunities through company programs • Tuition assistance • Student debt support • Flexibility to help balance life’s demands • Reasonable accommodations for candidates and employees who need assistance with application or recruitment processes

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