Group Air Advisor

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $40k - $60k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Corporate Travel Management (CTM) Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

Corporate Travel Management (CTM) is a global leader in business travel management services. CTM delivers tailored travel management solutions, encompassing corporate travel, meetings and events, and innovative travel technology. With a focus on driving savings, efficiency, and safety for companies and their travelers, CTM offers a uniquely designed global business travel management program that aims to provide excellent customer service and measurable ROI. By taking a consultative approach, CTM creates customized travel programs to meet the unique goals of businesses worldwide, supported by a dedicated global travel team and an integrated technology platform.

📋 Description

• Book domestic and international group air reservations supporting various group movements • Work closely with event planners and sponsors to provide air services • Maintain and communicate travel-related information • Meet contractual airline obligations on a program-by-program basis • Monitor block space deadlines, ticketing codes, and other airline requirements • Manage office routines and keep management informed of registration backlogs or service issues • Process air travel requests and emails according to service standards • Work with client registration systems • Return calls and messages promptly and keep customers informed of developments and changes • Obtain ticketing and budget approvals according to program guidelines • Perform ticketing and exchange processes accurately with appropriate accounting data • Work and maintain queues daily • Finalize refunds and close programs promptly • Participate in operational conference calls and prepare Program Guidelines for the team • Ensure optimum customer service through effective phone-system use and positive telephone service techniques • Meet or exceed customer-service, telephone, quality, and productivity targets by providing value-added solutions and recommendations • Maintain knowledge of preferred vendor programs and leverage company-vendor relationships • Use airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts correctly • Mentor new or less experienced Travel Advisors • Work collaboratively with employees, clients, suppliers, and vendors • Perform other duties inherent to the position

🎯 Requirements

• Minimum of ten (10) years corporate travel experience • Meeting/incentive/event experience is a plus • Knowledge of word processing, spreadsheets, presentation, and email software • Proficiency in Microsoft Office Suite • Knowledge of Sabre reservation system • Experience with the Amadeus GDS is strongly preferred • Thorough knowledge of travel agency operations • Ability to work nights and weekends as needed • Effective organizational and time management skills and follow-through on goals, plans, and projects • Excellent problem-solving skills • Ability to demonstrate adaptability and flexibility • Demonstrated personal and organizational integrity • Ability to work independently exercising discretion and judgment • Good written and oral communication skills, including public speaking and presentations • Ability to work independently as well as part of a team • Ability to meet deadlines and handle and prioritize simultaneous requests • Creative and analytical thinking with strong problem-solving and consultative skills • Ability to remain calm under pressure, proactively contribute, and learn • Ability to perform basic math • Ability to read and interpret information • Attention to detail • Regular and reliable attendance • Appropriate and professional written and verbal communication • Ability to provide expert-level white-glove VIP executive services

🏖️ Benefits

• Company Paid Basic Life & AD&D Insurance • Company Paid Short-Term Disability • Voluntary Long-Term Disability Insurance • Robust Wellness Program with incentives available to save money on your medical insurance premiums. • Supplemental Life; Accident; Cancer; Critical Illness; Identity Theft Protection and Legal Coverage • Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan. • Health Savings Account (HSA) with company core contribution and match, on a per pay period basis if enrolled in the HDHP medical plan. • Flexible Spending Accounts • Dependent Care Savings Account. • Dental Insurance Plan • Vision Insurance Plan • 9 Company Paid Holidays including the day after Thanksgiving. • Generous paid time off programs for vacation and sick days • Employee Assistance Plan with access to Talk Space Therapy • Family Medical Leave • Paid Parental Leave (4 weeks) • Maternity benefits utilizing company paid STD, plus Parental Leave (4 weeks) to provide time for recovery, baby bonding, and enjoying your family time. • Bereavement Leave • 401(k) Retirement Plan with a generous match per pay period • Student Loan Payment Match • Flexible work environments, including onsite, hybrid, or fully virtual arrangements depending on role, location, and business needs • Flexible work hours as business needs dictate