Outside Auto Appraiser

🔥 14 hours ago

🐊 Florida – Remote

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💵 $63.8k - $105.4k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Travelers

Travelers

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Physically inspect and assess damaged vehicles from accidents, weather events, and other covered losses • Perform virtual inspections and estimate review work at body shops or customer locations • Collaborate with repair facilities to ensure accuracy, consistency, and quality across claims • Prepare repair estimates using industry-standard estimating software • Determine parts, labor, and materials costs required to restore vehicles • Evaluate and settle total losses by determining actual cash value through market research, comparable vehicle analysis, and valuation tools • Negotiate repair costs and settlements with body shops, customers, and third-party claimants • Identify and document pre-existing damage, prior repairs, and potential fraud indicators • Coordinate repairs, authorize supplements, and resolve coverage or repair-related issues with claim representatives, body shops, and vendors • Explain the appraisal process, answer questions, and keep vehicle owners informed throughout the claim lifecycle • Adapt to technology implementations, system upgrades, and digital tool rollouts, particularly AI-related tools • Serve as a technical resource and provide advice to claim professionals • Perform other duties as assigned

🎯 Requirements

• High School Diploma or GED required • Bachelor’s Degree • Active adjuster license, where applicable • Two years of auto physical damage appraisal experience • One year of auto physical damage appraisal or comparable claim related experience, or successful completion of required Travelers Claim Representative training program • Valid driver's license • Proficient in claims management and estimating software • Advanced skills in Microsoft Office and enterprise technology systems and platforms • Basic understanding of insurance principles and terminology, state insurance regulations, and claim handling requirements • Strong verbal and written communication skills • Ability to exercise sound judgment and make effective decisions • Exceptional customer service skills • Strong attention to detail and organizational skills • Ability to manage multiple tasks and prioritize effectively • Demonstrated conflict resolution skills • Ability to manage stress and maintain composure and professionalism under pressure • Ability to quickly learn from experience and apply it to new situations

🏖️ Benefits

• Health insurance for employees and eligible family members from the first day of employment • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay • Paying it Forward Savings Program with annual 401(k) contributions for student loan payments • Pension Plan 100% funded by Travelers • Minimum 20 days paid time off annually • Nine paid company holidays • Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching • Matching Gift and Volunteer Rewards program

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